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Lazada experience


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Always make sure you read the entire listing of products.

Here's one way to guarantee a 5* rating ...

 

... "Warranty

Air pump guaranteed for 1 year (only for the motor, excluding cases of dropping, impacting, and getting wet)

•Air mattresses are guaranteed against manufacturing defects. They can be exchanged within 7 days after receiving the product (excluding leaks caused by sharp objects).

•We have spare parts for mattresses sold separately and have excellent after-sales service.

** The right to guarantee is reserved for customers who give a 5-star rating to the product only (in the case of giving a product rating lower than 5 stars, the air pump is guaranteed for 7 days)" :cheesy:

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I read the five !* reviews, and only one has to do with the product.   3 didn't read the listing or instructions.  1 complaint about long shipping time.

 

2* complaint - wrong color received (tough crowd)

3* complaints - only a couple about the product

Don't know how people review something before testing :coffee1:

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On 7/7/2024 at 6:24 PM, thaisabai said:

hi

after many years of shopping at Lazada they suddenly closed my account with no explanation,

Have spent hours to find an E-Mail address for customer service but their website makes it impossible to find one.

I had used them for years and would like to know what is going on,

anyone else had this experience?

 

rgds

thaisabai

 

Just open a new account, not difficult.

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I only use LazMall vendors ... refund in wallet already.  They picked up the return late afternoon yesterday, put in system this morning.  Refunded already for 'change of mind' 👍

 

I definitely didn't arrive back at Bangkok yet.

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