October 18, 2025Oct 18 I renewed my Bangkok bank debit card a couple of days ago and when I tried to use it ordering something from Lazada, it wasn't accepted by them, and neither could I log it on the "accepted payment options" on the Lazada website. I tried many, many times and still the same outcome – – anyone have any ideas? For what it's worth I also tried it on Shopee with the same outcome? However I have used it in a local ATM and have managed to withdraw funds with it, so I'm stumped as to why I can't use it on the aforementioned sites?? If I can't find a solution I will go back to the bank on Monday morning and see what they come up with.
October 18, 2025Oct 18 Popular Post Most likely you can easily fix this by going to a branch and ask for online shopping permission activation. I did that recently with my Kasikorn debit card and I was even able to use it for international shopping.
October 18, 2025Oct 18 strongly suggest you use Shopee as they are considerably cheaper nowadays and the customer service is superior too
October 18, 2025Oct 18 Popular Post PM me the number, expiry date, and 3 digit code I'll try it here and see how it goes.
October 19, 2025Oct 19 Author 10 hours ago, JustAnotherFarang said: strongly suggest you use Shopee as they are considerably cheaper nowadays and the customer service is superior too It doesn't work on Shopee either, so I will do as @Jingthing suggested.
October 19, 2025Oct 19 Popular Post 15 hours ago, Jingthing said: Most likely you can easily fix this by going to a branch and ask for online shopping permission activation. I did that recently with my Kasikorn debit card and I was even able to use it for international shopping. You can also just call them for activation, or you used to be able to anyway.
October 19, 2025Oct 19 20 minutes ago, xylophone said: It doesn't work on Shopee either, so I will do as @Jingthing suggested. If you have the app you ought to be able to authorise online payments through that (according BBK website....https://www.bangkokbank.com/en/Personal/Cards/Be1st-Smart-Card/Debit-Card-Control#)
October 19, 2025Oct 19 1 hour ago, xylophone said: It doesn't work on Shopee either, so I will do as @Jingthing suggested. just trying to save you some money when you get your card activated. Whatever product you want on Lazada, screenshot it and search for it on Shopee where you will almost certainly find it much cheaper.
October 19, 2025Oct 19 Author 24 minutes ago, JustAnotherFarang said: just trying to save you some money when you get your card activated. Whatever product you want on Lazada, screenshot it and search for it on Shopee where you will almost certainly find it much cheaper. Thank you for your post, much appreciated JAF........and I will get onto it tomorrow!
October 19, 2025Oct 19 I have had the same problem for a few years now with my Bangkok debit card , won't work on Lazada , Shoppe ,or Aliexpress , went into the bank to get it sorted ,they put my on to head office and person there said they would fix it , that never happened , so just use my SBC card regards Worgeordie
October 19, 2025Oct 19 20 hours ago, xylophone said: I renewed my Bangkok bank debit card a couple of days ago and when I tried to use it ordering something from Lazada, it wasn't accepted by them, and neither could I log it on the "accepted payment options" on the Lazada website. I tried many, many times and still the same outcome – – anyone have any ideas? For what it's worth I also tried it on Shopee with the same outcome? However I have used it in a local ATM and have managed to withdraw funds with it, so I'm stumped as to why I can't use it on the aforementioned sites?? If I can't find a solution I will go back to the bank on Monday morning and see what they come up with. TPN (Thai payment network), works fine for China (cos it's really Chinese Union Pay), not much good anywhere else. Bank can't do anything as all their cards are really TPN Union Pay pretending to be Mastercard. Bangkok Bank ........ always causing problems no other banks have. Would suggest a Kasikorn account, their cards are still good.
October 20, 2025Oct 20 Author Many thanks to all of the kind posters who suggested ways in which I might be able to get my card activated, however in the end I went to the bank this morning and the lady "activated" it for me, however it took her a few efforts to do so, so it wouldn't have been easy for me to do it. Anyway fixed now, and thank you. PS. I don't remember having to do this when I first got my card a few years back??? But then maybe I did, so long ago now. PPS. Note to the mods......you can close this post if you so wish, although it might be helpful to other posters??
October 20, 2025Oct 20 On 10/18/2025 at 10:26 PM, JustAnotherFarang said: strongly suggest you use Shopee as they are considerably cheaper nowadays and the customer service is superior too I find a lot of the same vendors selling the same things at the same prices on both platforms. The advantage with Shopee is that they do not pass the money onto the vendor until you, the purchaser, click on Order Received, so it is easier to get a refund if needed.
October 20, 2025Oct 20 You have the app? Find "Manage Debit Card" "Lock/unlock ..." The f.king app does not allow screenshot as usual. Good hint: My new one is also locked by default🤣
October 20, 2025Oct 20 From "Home" go to "More services". Scroll down to "Manage debit card" Sorry for repeated answer. Was too lazy to go through all.
October 20, 2025Oct 20 For an exception: no failure of Bangkok Bank but a useful security feature in the app. SCB very similar with fine tuning to the max (domestic international swiping...). BTW: before ever handing out the card: Note/save the three digit ccv in the back and then gently scratch it off. Nobody except you has to know. Don't store card information in the stores (uncheck!). Don't be lazy on that.
October 20, 2025Oct 20 23 minutes ago, xylophone said: PS. I don't remember having to do this when I first got my card a few years back??? But then maybe I did, so long ago now. From their website..... For enhanced security, from February 18, 2025, Bangkok Bank will disable online payments as a default for all newly issued debit cards from all channels.
October 20, 2025Oct 20 BUT! I tried and failed with the facial recognition once again. And the message sounds like the facial rec. had been voided and be redone. After new passport (nr)? BS!! Next visit to branch: fix it and remove 1.5 mill. from this hellhole of a bank. Close fixed deposit. Leave savings account with small balance. Run run run...
October 20, 2025Oct 20 New passport: all books cancelled and reissued. Tons of paper and signatures. Seemingly unaware about facial recog? New debit card. No hint on new default. Find out yourself. Incompetence to the max.
October 20, 2025Oct 20 Author 9 minutes ago, Upnotover said: From their website..... For enhanced security, from February 18, 2025, Bangkok Bank will disable online payments as a default for all newly issued debit cards from all channels. But I did manage to get it enabled for online payments....eventually, so am a happy chappy in that regard, however not so happy that I now have Covid!!! But that's another story!
October 20, 2025Oct 20 4 hours ago, KannikaP said: I find a lot of the same vendors selling the same things at the same prices on both platforms. The advantage with Shopee is that they do not pass the money onto the vendor until you, the purchaser, click on Order Received, so it is easier to get a refund if needed. I found the same vendors, same goods but different prices and thats a lot to do with the cut that Lazada/Shopee take. For 15 years plus I was a Lazada fan boy but after dealing with their inept customer service department I decided to switch apps and was amazed by the amount I was saving. My latest purchase, an electric bike, was 5000 baht cheaper on Shopee with a voucher that was applied automatically.
October 20, 2025Oct 20 5 minutes ago, JustAnotherFarang said: I found the same vendors, same goods but different prices and thats a lot to do with the cut that Lazada/Shopee take. For 15 years plus I was a Lazada fan boy but after dealing with their inept customer I decided to switch apps and was amazed by the amount I was saving. My latest purchase, an electric bike, was 5000 baht cheaper on Shopee with a voucher that was applied automatically. Same here. Got a TCL 12000 BTU inverter aircon for Bht 7200 from Shopee, should have been 13900. Delivered in 3 days, fitted for 2500 and 1000 given for the 12 year old Samsung. Happy boy.
October 24, 2025Oct 24 On 10/20/2025 at 1:59 PM, KannikaP said: I find a lot of the same vendors selling the same things at the same prices on both platforms. The advantage with Shopee is that they do not pass the money onto the vendor until you, the purchaser, click on Order Received, so it is easier to get a refund if needed. Not true although its quicker for the seller to receive their funds if buyer clicks received same as lazada. If not the funds are automatically transferred in 3 days.
October 24, 2025Oct 24 On 10/18/2025 at 10:26 PM, JustAnotherFarang said: strongly suggest you use Shopee as they are considerably cheaper nowadays and the customer service is superior too TicTok is even cheaper.. Plus most items free shipping...
October 24, 2025Oct 24 9 minutes ago, Jeffrey346 said: TicTok is even cheaper.. Plus most items free shipping... But take longer to get to you, no?
October 24, 2025Oct 24 12 minutes ago, Jeffrey346 said: TicTok is even cheaper.. Plus most items free shipping... Do you mean that Tik Tok is even cheaper quality that the other two?
October 24, 2025Oct 24 On 10/18/2025 at 8:23 PM, xylophone said: I renewed my Bangkok bank debit card a couple of days ago and when I tried to use it ordering something from Lazada, it wasn't accepted by them, and neither could I log it on the "accepted payment options" on the Lazada website. I tried many, many times and still the same outcome – – anyone have any ideas? For what it's worth I also tried it on Shopee with the same outcome? However I have used it in a local ATM and have managed to withdraw funds with it, so I'm stumped as to why I can't use it on the aforementioned sites?? If I can't find a solution I will go back to the bank on Monday morning and see what they come up with. Think of the money your are saving!
October 24, 2025Oct 24 On 10/20/2025 at 3:51 AM, xylophone said: PS. I don't remember having to do this when I first got my card a few years back??? But then maybe I did, so long ago now. Everything has become much more restrictive lately due to the rise in scamming and online bank fraud in Thailand. So, it's not surprising. Banks are taking a more conservative approach now and sometimes disable services by default they think customers won’t always use, in order to protect them. In fact, it’s not a bad thing. For example, SCB allows you to also temporarily disable online purchases through their banking app when you’re not using the card for online transactions. It's an added layer of security. Recently, there have been reports on this forum of people having their cards used for online purchases without their knowledge or consent, so disabling online purchases when not in use is definitely a good safety measure.
October 24, 2025Oct 24 Never use an ATM card to buy anything online. With a credit card you are somewhat protected. If your ATM card info gets out somehow, your money is gone with no recourse.
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