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Food delivery: Grab vs Foodpanda

mike111

By mike111
in Pattaya

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Bassosa Advanced Member

Bassosa

Posted
Posted

I prefer Grab. I didn't like Foodpanda getting political and pandering to the junta a few years back and I deleted the app in response.

Lack of quality translation is a problem in Grab however. In that regard I would use Foodpanda if they weren't a bunch of spineless suckups.

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bbko Platinum Member

bbko

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6 of 1 and half dozen of the other. I live on the Darkside and between the mrs and I we've had food delivered by Grab, Food Panda, Line Man, to me they're the same, none were so bad or good that changed my mind about them, it's food delivered on on motorbike, not brain surgery.

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JensenZ Platinum Member

JensenZ

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Foodpanda send me emails offering discount vouchers that cannot be applied to any food items on their menu: "sorry, that coupon cannot be used for this order" (or some similar phrase).

 

I contacted support who don't have a clue. No explanations can be found even in the fine print of conditions. I didn't appreciate spam emails trying to get me to pay full price when a discount is offered.

 

That put me off. 

 

One time they delivered my order to another address. Another time they hung my order on a motorcycle outside my front entrance without informing me, which I by chance found sometime later, stone cold, of course. Yet another time, in Bangkok, they could find a major hotel where I was staying (Holiday Inn Express) and it took an hour to inform me.

 

There's no doubt in my mind that Grab is the superior service, the only problem being their limited English on the app vs Foodpanda.

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redwood1 Platinum Member

redwood1

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Panda, Grab, Line, or shopee.....Are pretty Similar

 

Grab has a bad habit of being backed-up for delivery at peak times..

 

Panda has the best app for a farang...

 

Panda gives you points that can give you dicounts after a number of orders...

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Irish star Gold Member

Irish star

Posted
Posted
9 hours ago, redwood1 said:

Panda, Grab, Line, or shopee.....Are pretty Similar

 

Grab has a bad habit of being backed-up for delivery at peak times..

 

Panda has the best app for a farang...

 

Panda gives you points that can give you dicounts after a number of orders...

They have become Lame , Now 

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Tom100 Senior Member

Tom100

Posted
Posted
11 hours ago, redwood1 said:

Panda, Grab, Line, or shopee.....Are pretty Similar

 

Grab has a bad habit of being backed-up for delivery at peak times..

 

Panda has the best app for a farang...

 

Panda gives you points that can give you dicounts after a number of orders...

Well said. I agree. 

ChrisKC Gold Member

ChrisKC

Posted
Posted

For me, it isn't the delivery boy that is the problem, it is the food! Just poor value. i don't bother anymore!

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  • 5 weeks later...
mrwebb8825 Gold Member

mrwebb8825

Posted
Posted
On 8/3/2023 at 9:51 AM, mike111 said:

Which service do you prefer& why? any other options besides this duo?.

1/2 the time it's the same driver - they just switch jackets depending on where they get the order from. :wai:

redwood1 Platinum Member

redwood1

Posted
Posted
On 8/4/2023 at 6:10 PM, ChrisKC said:

For me, it isn't the delivery boy that is the problem, it is the food! Just poor value. i don't bother anymore!

Poor value?.......You must be joking....

 

Delivery fees are between free and 20 baht..

 

Hardly any mark-up on food...

 

They are happy with a 15-20 baht tip..

 

Whats not to like?.......Its very good value...

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ricklev Platinum Member

ricklev

Posted
Posted

Grab really annoys me with their pretense of marketing to English speakers.  A little bit is in English and now most menu items are Google translated but most information and help is in Thai.  (I know I live in Thailand, but thanks for the pointing that out!) 

 

It's hard to understand why they don't hire a couple of translators to make the experience farang friendlier, but they have clearly done a cost/benefit analysis and decided it just ain't worth it.     

redwood1 Platinum Member

redwood1

Posted
Posted
11 minutes ago, ricklev said:

Grab really annoys me with their pretense of marketing to English speakers.  A little bit is in English and now most menu items are Google translated but most information and help is in Thai.  (I know I live in Thailand, but thanks for the pointing that out!) 

 

It's hard to understand why they don't hire a couple of translators to make the experience farang friendlier, but they have clearly done a cost/benefit analysis and decided it just ain't worth it.     

Just download a screen translate app...

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KhunLA Star Member

KhunLA

Posted
Posted

I let the restaurant that we order from decide.  I can't be bothered reading the limited, silly, non informational menus on those 2 apps.

 

I decide the restaurant, if they don't deliver, then they'll tell me which, or simply get one of the scooter waiting around to take the order.

stevekrabi Apprentice Member

stevekrabi

Posted
Posted

Food Panda never let me down. Had a few issues with Grab but will still use them if there's a good offer / voucher available.

 

Both have cashless options but Food Panda just seems more reliable.

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redwood1 Platinum Member

redwood1

Posted
Posted
7 hours ago, stevekrabi said:

Food Panda never let me down. Had a few issues with Grab but will still use them if there's a good offer / voucher available.

 

Both have cashless options but Food Panda just seems more reliable.

All the food delivery apps have discount vouchers.....But the vouchers come and go....Some times they are there to use, some times they are not...Anywhere from 5 baht off to 90 baht off a order...

  • 2 weeks later...
wpcoe Platinum Member

wpcoe

Posted
Posted

I used Grab food delivery tonight for the first time.  The driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

 

I've used hotmeals2u.com several times this month, and also had a pizza from Pizza Company delivered, and they all came up to my floor and rang my door bell, hence my question.

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redwood1 Platinum Member

redwood1

Posted
Posted
6 minutes ago, wpcoe said:

I used Grab food delivery tonight for the first time.  The driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

 

I've used hotmeals2u.com several times this month, and also had a pizza from Pizza Company delivered, and they all came up to my floor and rang my door bell, hence my question.

Dont be so lazy....Go meet them in the street.....

Your asking for problems, trying to get them to come to your door...

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wpcoe Platinum Member

wpcoe

Posted
Posted
11 minutes ago, redwood1 said:

Dont be so lazy....Go meet them in the street.....

Your asking for problems, trying to get them to come to your door...

What problems am I asking for by expecting them to deliver to my door? 

jacko45k Star Member

jacko45k

Posted
Posted
10 hours ago, wpcoe said:

I used Grab food delivery tonight for the first time.  The driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

 

I've used hotmeals2u.com several times this month, and also had a pizza from Pizza Company delivered, and they all came up to my floor and rang my door bell, hence my question.

Doesn't your building have any security to stop random people wandering about?

wpcoe Platinum Member

wpcoe

Posted
Posted
3 hours ago, jacko45k said:

Doesn't your building have any security to stop random people wandering about?

I'm not sure what their criteria are for "random people".  A uniformed Grab driver with an order displaying my name & room number should be permitted to sign-in and enter, no?  They permit PEA, True, 3BB uniformed workers into the building.  They also have permitted hotmeals2u.com and Pizza Company delivery people up to my room for deliveries.

 

wpcoe Platinum Member

wpcoe

Posted
Posted

Perhaps nobody has ever before ordered Grab from a Pattaya/Jomtien condo, but I'll try again:

 

Quote

The [Grab] driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

 

jacko45k Star Member

jacko45k

Posted
Posted
20 hours ago, wpcoe said:

I'm not sure what their criteria are for "random people".  A uniformed Grab driver with an order displaying my name & room number should be permitted to sign-in and enter, no?  They permit PEA, True, 3BB uniformed workers into the building.  They also have permitted hotmeals2u.com and Pizza Company delivery people up to my room for deliveries.

 

So all a thief needs is bit of a uniform, like a Grab jerkin and an empty Pizza box, or one with tools in? A friend's place had all deliveries go to the office and they were called to come down for food..... as they themselves had to sign. I appreciate not suitable for someone a bit lazy.... 

I might want an ex-GF kept at bay too!????

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Espanol Silver Member

Espanol

Posted
Posted
On 9/15/2023 at 3:08 PM, wpcoe said:

I used Grab food delivery tonight for the first time.  The driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

 

I've used hotmeals2u.com several times this month, and also had a pizza from Pizza Company delivered, and they all came up to my floor and rang my door bell, hence my question.

 

Neither Grab nor Food Panda deliver at home and you have to go down the street to pick up the order.

 

 

treetops Platinum Member

treetops

Posted
Posted
On 9/15/2023 at 2:08 PM, wpcoe said:

I used Grab food delivery tonight for the first time.  The driver refused to enter my condo building, much less come up to my floor and ring my door bell.  Is that normal?

Yes, it's normal.  I even put in the notes to driver that I'll come down and meet them outside the lift on the ground floor to make sure there's no room for error.

 

Pure laziness to do otherwise IMO.

 

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david555 Ruby Member

david555

Posted
Posted
On 9/4/2023 at 2:17 AM, redwood1 said:

Have you guys seen how much it cost for food delivery in the west?

 

Its crazy expensive......And very cheap here..

Just compare prices simple home delivery ????  Europe/Belgium/Antwerp

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