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Bangkok airports hit turbulence: Ranked among world’s worst


webfact

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3 hours ago, webfact said:

He added that the rankings may be based on the satisfaction assessment of some travellers regarding factors such as queue times at check-in counters.

 

Yes, dummy. That's one of the biggest problems. And shouldn't that be DIS-satisfaction?

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21 minutes ago, trevoromgh said:

Why did 'Business Financing' bother with such a poll if they weren't going to tell its readership how the scoring was done?  Without such information passengers and airport management can't make decisions on what to avoid/fix and therefore this article becomes pointless and frustrating. 

 

They shouldn't telling should they? They should be aware of any shortcomings. It's called management.

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1 hour ago, TheAppletons said:

Okay but.....Hanoi's airport is the best?  Better than Singapore?  Hardly.

The passenger experience at Hanoi's airport is poor, it has a very limited choice of restaurants and shops, I'm not a fan of this airport at all. 

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16 minutes ago, AustinRacing said:

Accepting facts and correcting shortfalls goes against Thai way of thinking and why their progress is always slow. 

Yes, if you can't cope with the criticism, shoot the critic.

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1 hour ago, trevoromgh said:

Why did 'Business Financing' bother with such a poll if they weren't going to tell its readership how the scoring was done?  Without such information passengers and airport management can't make decisions on what to avoid/fix and therefore this article becomes pointless and frustrating. 

The same can be said about the talking heads on cnn and fox... no facts... no solution... just blabber.

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Well, flights from Rangoon to Bangkok are almost always shorter than the queueing time at BKK; in one particular case the queueing time at the Thai immigration was longer than the flight from Singapore to Bangkok. Baggage delivery seems to be OK, as far as I can tell but the next hurdle is the tremendous mess at the public taxi counter. 

Irrespective of all this, some people call it home! 

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3 hours ago, RandiRona said:

Lolol, I got to ask the same question to him. How many surveys in Thailand conducted by real experts not by random somchai.

 

Hahahaha, don't go there or it will be a self goal. You definitely don't want to ask how satisfied you are to a random tourist who waited in Q for 3 hours in immigration or a Thai for that matter. 

3 hours..was that on the 1st of Octember ? 

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2 hours ago, milesinnz said:

"He added that the rankings may be based on the satisfaction assessment of some travellers regarding factors such as queue times at check-in counters".. so according to (broken) Thai logic, issues such as - "queue times" are not relevant.. sort of explains everything...

....well, of course not, they consider the costs , the beauty of the buildings, the managed unchallenged kickbacks, the opinions of politicians and other dinosaurs , the revenue by Kingpower, the amount of people forced through the funnel and the quality of the Kuai Thiao in the cantene............all reasonable criteria stupid eejits in , say, Singapore , would not consider. Hah! Uncorruptable, polite Taxi drivers ? Anyone can do that but adventurous, sticky ones ....? Who has that? Oh yeah, Chiang Mai airport. Rather they go for obsolete ideas such as customers' satisfaction, processing time, modern and functioning equipment, baggage handling and equally silly things. Then there is Schroedinger's cat: when one talks about it (negatively) the condition changes automatically and the report becomes inaccurate. I haven't flown anywhere for several years if I had tp pass through Suvarnabummi and my wife is petrified every time she has to go home to Isaan via "that one" despite so far no one asking her for fingerprints and face scan or immigration hours.

And in anticipation of the generally accepted level of humour : this is a parody of course and in no means mirror the Thai reality.

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Airport users opinion is obviously wrong source of data for this scoring, especially so if users are foreigners. 

 

The correct approach to score thai airports is for thai military to decide the score, and senate to vet it, as they know it best as representatives of Thai people

 

And to for scores of airports in other counties, only thai travelers publicly stated opinions count, assuming those opinions are subject to thai laws. 

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Passengers having their legs chopped off by the travelators and fliers smuggling live animals onto planes probably doesn't help.

 

Those things and the multi-billion dollars of corruption that goes hand-in-hand with state-run airports in Thailand. 

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People who complain long wait times must not have travel to US before where average waits are usually 40min or more. And immigration officers are just as bad as Thai officers.

 

Those that complain long walks must have not travel to Germany where airports are just as far.

 

But this ranking is hardly accurate and polling numbers way too small.

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