Nowadays, the orange Superrich (at least the main branch) gives you a real nice receipt with your name if you change money. About the green Superrich, I don't know.
Vasu does it on request.
I typed the problem (my tax code was wrong because their record of my state pension was greater then the actual value) into the chat box. I then informed them what the value should be (using chat box), they looked at my details and corrected the error. Job done.
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