Bank teller goes live on Twitter - foul mouth rant about customer gets her slap on wrist from KBank

[webfact]

Daily News Thai Caption: Foul mouthed rant "live"

 

Daily News reported that there was a huge amount of online chatter and comment after a female employee of a bank went "live" on Twitter as she was looking at documents and counting money.

 

She was having difficulty as the notes were all stuck together then found that the pile of notes had been stapled together.

 

What followed was a foul mouthed rant against a customer for doing that - Daily News took out all the bad language with several "xxx".

 

Colleagues didn't castigate her just agreed that it was hard to see the staples. 

 

KBank Live responded (that's Kasikorn, one of Thailand's most famous banks).

 

They said they had spoken to the staffer about her inappropriate behaviour and advised on her future conduct. 

 

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[worgeordie]

She needs to know  the customer is always right ....????

regards worgeordie

[foreverlomsak]

3 minutes ago, worgeordie said:

She needs to know  the customer is always right ....????

regards worgeordie

haha ????

[Aussieroaming]

She has been transferred to the customer complaints counter.

[BangkokReady]

The ease at which people staple things in Thailand, even passports, is pretty maddening.

[Bangkok Barry]

What is the point of the photo? It shows nothing, so why use it?

[Mac Mickmanus]

A sterile zombie like World we live in, where a person getting annoyed is headline news .

   Yes, sometimes people get angry and annoyed , its a human emotion which cannot always be supressed 

[BangkokReady]

2 hours ago, Bangkok Barry said:

What is the point of the photo? It shows nothing, so why use it?

It's a still from the video that caused the problem.  The face of the woman has been obscured, but you can see the money and get a general idea of what the video that they are talking about in the article looks like.

[Denim]

2 hours ago, Bangkok Barry said:

What is the point of the photo? It shows nothing, so why use it?

Well it shows that she got so angry she pixilated. A bit like spontaneous human combustion but more modern.

Think the Hulk and you will be in the ball park.

[Kenchamp]

I have found the attitude and rudeness of some bank employees here in Thailand to be down right horrible.

[Daffy D]

Nobody think it's weird and totally unprofessional that a bank employee should be streaming live pictures at work while handling documents and counting money. 

[bendejo]

What bothers is me is the notes that are stuck together without use of fasteners.

 

 

[Bluespunk]

12 hours ago, webfact said:

What followed was a foul mouthed rant against a customer for doing that

She has a point. 
 

Not sure raging on tw*tter is the way to express it, but still…

[hotchilli]

11 hours ago, BangkokReady said:

The ease at which people staple things in Thailand, even passports, is pretty maddening.

Why would she broadcast her thoughts on Twitter?

[sammieuk1]

5 minutes ago, hotchilli said:

Why would she broadcast her thoughts on Twitter?

Twatter wasn't available is my guess ???? 

[mikebell]

11 hours ago, Kenchamp said:

I have found the attitude and rudeness of some bank employees here in Thailand to be down right horrible.

Agreed.  I regularly collected the payroll  for our Mooban employees from this bank.  I did this monthly for more than five years.  Each time I was treated as a terrorist with objections about the colour of pen used to sign the cheques.

[KannikaP]

Why was somebody videoing her simply counting money?

Or did she discover the notes were stapled, and called a colleague to come video her for Twitter.

[BangkokReady]

3 hours ago, hotchilli said:

Why would she broadcast her thoughts on Twitter?

Like many, her mind has been twisted by social media and she thought she could post whatever she wants.  The only thing that matters to these types are the likes.  Then reality came in and set her straight.

[djayz]

It never ceases to amaze (baffle?) me the things some people record and then share. There is so much meaningless drivel on so many of these social networking sites. Ridiculous! 

[Lorry]

On 9/23/2022 at 10:52 PM, Daffy D said:

Nobody think it's weird and totally unprofessional that a bank employee should be streaming live pictures at work while handling documents and counting money. 

Actually, this is the main point of her Thai critics: how can a bank employee at work "like sot"  ไลค์สด (life streaming on social media)? The foul language is not the main point. 

This is completely lost in the article of AN

[KIngsofisaan]

On 9/23/2022 at 6:12 AM, Bangkok Barry said:

What is the point of the photo? It shows nothing, so why use it?

New Thai digital law you cannot video their face without consent

[JeffersLos]

On 9/23/2022 at 8:25 PM, Kenchamp said:

I have found the attitude and rudeness of some bank employees here in Thailand to be down right horrible.

Wait till I introduce you to my friend. 

 

My friend: The local immigration office.

[Bangkok Barry]

5 hours ago, KIngsofisaan said:

On 9/23/2022 at 5:12 PM, Bangkok Barry said:

What is the point of the photo? It shows nothing, so why use it?

New Thai digital law you cannot video their face without consent

Yes. So why publish a photo at all if you can't show the subject. Makes no sense at all. Thai logic in full flow. 'Here's a photo but the law says we can't show you what it is'. But they did this long before the recent new law, for decades, so it actually has nothing to do with that.

[Harveyboy]

On 9/23/2022 at 8:25 PM, Kenchamp said:

I have found the attitude and rudeness of some bank employees here in Thailand to be down right horrible.

yep recently closed an account with a well-known bank here for that reason ...seems their phones are more important..and their attitude towards customers stinks 

they put themselves above others ..at the end of the day  they are just counter clerks 

[roo860]

5 hours ago, Bangkok Barry said:

Yes. So why publish a photo at all if you can't show the subject. Makes no sense at all. Thai logic in full flow. 'Here's a photo but the law says we can't show you what it is'. But they did this long before the recent new law, for decades, so it actually has nothing to do with that.

She's probably a bit of a minger.

[mahtin]

Would have shared my experience at K Bank on Friday, but find myself unable without becoming foul-mouthed.

 

Suffice it to say that after a 20 minute drive to the branch they would not change my mobile phone number because I only had my bankcard and passport with me. That procedure apparently requires the passbook.

Lost the old SIM card, forgot the old number. Not possible online. See below.

[Daffy D]

Understandable really, need the passbook to confirm which account you want to change details on.

 

Went just the other day to my bank to update new passport and change contact phone number.

 

Tried later to make some transfers on line but wouldn't work.

 

After long time on phone to Customer Service, by trial and error, discovered they had updated the Passport but not the new phone number. 

 

Guess 50% success is not to bad    

[PoorSucker]

I remember when this bank was "Thai farmer Bank" 

[Lorry]

5 hours ago, PoorSucker said:

I remember when this bank was "Thai farmer Bank" 

"Kasikorn" translates into "farmer"

 

[Stargeezr]

Err would any of you posters be any different if you were a teller and some jerk stapled money together?

  Just wondering?  I give all tellers a good thumbs up for their patience. I have seen many unruly people over the

years and some were customers at stores, banks and other businesses. Most of the time the staff have

way more patience than most posters on this forum.

Just saying 

Harvey M.