Why the small font?

[Bangkok Barry]

Is it just me, or did Asean Now reduce the font size a few days ago? I wrote to them and asked if they had and how I could change the size and my message went unanswered.

[chuang]

Yeah getting smaller and smaller..

[chippendale]

To those huge eyes in your profile photo, everything looks small.

[moogradod]

Exactly ! Why the small font ? During maintenance they just got it right for 2-3 days and then again the fallback in the old times. Many here are retirees, some text is really difficult to read for them.

 

It is not only the font size but the thickness of the letters as well.

 

Please rethink the design - maybe consult some more aged persons. Thanks.

[Liverpool Lou]

Yes, hear, hear!   I contacted Admin about it also a few days ago but, of course, no response.   They seem to be using a grey coloured font also, not black, wish they'd correct that also.

[Bangkok Barry]

56 minutes ago, chippendale said:

To those huge eyes in your profile photo, everything looks small.

 

[moogradod]

12 minutes ago, Liverpool Lou said:

Yes, hear, hear!   I contacted Admin about it also a few days ago but, of course, no response.   They seem to be using a grey coloured font also, not black, wish they'd correct that also.

Maybe its fashionable. Many things are fashionable but totally useless. Yes, this is a very good idea, make the letters black !!

[Bangkok Barry]

Before they 'fixed' the font that didn't need fixing I wrote and asked why they'd got rid of the up arrow on the right. Again, AN couldn't be bothered to reply, but the arrow did re-appear a couple of days later, and in a better position. Maybe they'll revert to the previous font size.

 

And also, maybe, AN might have the courtesy to reply to messages sent to them. It seems they only bother writing to you now to give a warning rap over the knuckles over something you've posted.

Edited October 26, 2023 by Bangkok Barry

[transam]

2 minutes ago, Bangkok Barry said:

Before they 'fixed' the font that didn't need fixing I wrote and asked why they'd got rid of the up arrow on the right. Again, AN couldn't be bothered to reply, but the arrow did re-appear a couple of days later, and in a better position. Maybe they'll revert to the previous font size.

 

And also, maybe, AN might have the courtesy to reply to messages sent to them. It seems they only bother writing to you now to give a warning rap over the knuckles over something you've posted.

Perhaps a cut in staff numbers to deal with queries.............🤔

[herfiehandbag]

6 minutes ago, transam said:

Perhaps a cut in staff numbers to deal with queries.............🤔

Are we bringing in any revenue?

No?

File 13!

[CharlieH]

Moved to Support desk.

[Liverpool Lou]

30 minutes ago, Bangkok Barry said:

Before they 'fixed' the font that didn't need fixing I wrote and asked why they'd got rid of the up arrow on the right. Again, AN couldn't be bothered to reply, but the arrow did re-appear a couple of days later, and in a better position. Maybe they'll revert to the previous font size.

 

And also, maybe, AN might have the courtesy to reply to messages sent to them. It seems they only bother writing to you now to give a warning rap over the knuckles over something you've posted.

Well said.  And they managed to re-instate the "Delete notifications" button (thank you AN), maybe it the font's turn next to be rectified. AN, what do you think?

Edited October 26, 2023 by Liverpool Lou

[Pib]

I can't figure out what you guys are talking about as the font is too small to read.  

[KhunBENQ]

I had contributed in another thread on this topic.
I doesn't affect me on the PC browsers as they all have working (text) zoom features.

But the font on my Android mobile is so hard even with my latest +4 lenses. And zoom features of both Chrome and Brave don't work on AN.

 

 

Edited October 26, 2023 by KhunBENQ

[billd766]

2 hours ago, herfiehandbag said:

Are we bringing in any revenue?

No?

File 13!

An alternative view is that if more people leave ANN/TVF the less clicks, the less revenue.

[recom273]

Just to say .. cool! The font is really clear, the forum seems really on point. Well done to the devs, there seems to some issues when using the iPad, it takes time for pages to load and arrange themselves, but aesthetically pleasing site.

Edited October 26, 2023 by recom273

[CharlieH]

14 hours ago, Bangkok Barry said:

Before they 'fixed' the font that didn't need fixing I wrote and asked why they'd got rid of the up arrow on the right. Again, AN couldn't be bothered to reply, but the arrow did re-appear a couple of days later, and in a better position. Maybe they'll revert to the previous font size.

 

And also, maybe, AN might have the courtesy to reply to messages sent to them. It seems they only bother writing to you now to give a warning rap over the knuckles over something you've posted.

 

Who have attempted to contact and by what means ? I have checked with Support on your behalf and they havnt received anything from you.

[Bangkok Barry]

42 minutes ago, CharlieH said:

 

Who have attempted to contact and by what means ? I have checked with Support on your behalf and they havnt received anything from you.

I sent messages to Contact Us on both the missing Up arrow (now reinstated) and the font. When I've done that in the past I've received a reply, not these times.

 

I had no idea there is a Support Forum. Finding how to post to some of these forums isn't exactly user friendly.

Would not whoever receives messages sent to Contact Us forward the query to the Support Forum? And let me know they've done so?

Edited October 27, 2023 by Bangkok Barry

[bbko]

My font is just fine, mauby you guys need better glasses.

[CharlieH]

Regarding font, and just in case, have you checked your browser is on 100% ?

 

Press the Ctrl key and use the scroll wheel on your mouse to zoom in or out.

 

Just covering all the bases.

[KhunBENQ]

No scrollwheel on my mobile!

Can we please forget the PC browser in this context. Sure you can zoom there no prob.

But as I detailed on my mobile with Chrome an Brave no way.

 

[KhunBENQ]

Another observation.

When I open the post/edit field the font is appropriate.

After saving it shrinks.

Compare the two screenshots in the following post.

Edited October 27, 2023 by KhunBENQ

[KhunBENQ]

 

 

[Pib]

Yea, the AseanNow font size on the computer browser "and mobile" was fine up until a few days ago.  They both now use a font size that needs to be bigger....like it was a few days ago.  My browser font viewing/zoom size is set to 100%.   When viewing other social media type sites the font size is fine at 100%.  It's just over the last few days something changed regarding AseanNow.   Other things like a person's rank/status disappearing, etc...Support's answer for that was that can occur during the re-indexing....but it didn't occur during the first 50% of the re-indexing.    This font issue in on the AseanNow end; not on a person's computer/phone end.  

 

[Bangkok Barry]

49 minutes ago, CharlieH said:

Regarding font, and just in case, have you checked your browser is on 100% ?

 

Press the Ctrl key and use the scroll wheel on your mouse to zoom in or out.

 

Just covering all the bases.

 

I am not the only one reporting this problem, and every other site I use has the same-sized font as before. So nothing at all to do with my browser settings and everything to do with what was done during the recent maintenance. Someone messed up and needs to accept responsibility and revert it to the size the font used to be it.

Edited October 27, 2023 by Bangkok Barry

[CharlieH]

12 minutes ago, Bangkok Barry said:

 

I am not the only one reporting this problem, and every other site I use has the same-sized font as before. So nothing at all to do with my browser settings and everything to do with what was done during the recent maintenance. Someone messed up and needs to accept responsibility and revert it to the size the font used to be it.

 

It was merely a suggestion not a criticism and as I stated a covering the bases suggestion.

 

There is absolutely nothing wrong with the display for the vast majority of users, it would seem, mine included.

 

No one has "messed up" or needs to accept responsibility and frankly that type of attitude and comment is not helpful or necessary. Your comments are noted.