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Wise transfers

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Wise is normally pretty instantaneous but recently I seem to get unnecessary delays. Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously. I have sent them a message to ask why. It just seems these days delays are getting more frequent. Fortunately this was small amount of money but I am concerned about what happens if this a large amount of cash? Anybody else experiencing this?

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  • IvorBiggun2
    IvorBiggun2

    Never a problem.

  • Sending over a weekend has become unpredictable

  • But I sent a smaller amount this morning and the transfer was instantaneous. The transfer I did on Friday is still sending. Wise never used to be like this. They just take the pi55 now.

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  • Popular Post

Sending over a weekend has become unpredictable

  • Popular Post

Sending over a weekend and holiday is best avoided if you aren't patient, often a delay but always people question it

  • Author
9 hours ago, madone said:
38 minutes ago, scubascuba3 said:

Sending over a weekend and holiday is best avoided if you aren't patient, often a delay but always people question it

 

But I sent a smaller amount this morning and the transfer was instantaneous. The transfer I did on Friday is still sending. Wise never used to be like this. They just take the pi55 now.

  • Author

Does anybody know if Wise comes under the UK Financial regulator? I can't cancel the transaction but it is still only sending. I have had to send the money again which has gone through but the original money is just hanging there. Wise are totally useless now.

The time of day that you send can make a big difference as well, due to the time difference..

26 minutes ago, Geoff914 said:

Does anybody know if Wise comes under the UK Financial regulator? I can't cancel the transaction but it is still only sending. I have had to send the money again which has gone through but the original money is just hanging there. Wise are totally useless now.

Website........"Wise Payments Limited is authorised as an Electronic Money Institution (EMI) by the UK Financial Conduct Authority (FCA) with registration number 900507.

 

Wise Assets Limited is authorised to carry out investment activities by the FCA with registration number 839689."

  • Popular Post

If i send to my Krungsri bank it comes almost immediately but if i send to my Bangkok Bank it comes at 2.13pm the following day !!

12 hours ago, Geoff914 said:

Wise is normally pretty instantaneous but recently I seem to get unnecessary delays. Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously. I have sent them a message to ask why. It just seems these days delays are getting more frequent. Fortunately this was small amount of money but I am concerned about what happens if this a large amount of cash? Anybody else experiencing this?

Not with wise but with other company had to provide legal proof of where the money come from, twice I was asked and provided letters from lawyers and bank, after that OK 

What annoys me is that they allready had the same info 

2 hours ago, henryford1958 said:

If i send to my Krungsri bank it comes almost immediately but if i send to my Bangkok Bank it comes at 2.13pm the following day !!

Correct, there's a good reason for that, I thought everyone knew by now? 

4 hours ago, henryford1958 said:

but if i send to my Bangkok Bank it comes at 2.13pm the following day !!

But only for international transaction. For national transaction it takes only few seconds.

17 hours ago, Geoff914 said:

Yesterday  I sent £59 from the UK but today it still says "sending".

 

I sent money from Europe at 9 am on a Monday and it did appear until 4 pm on Tuesday. Not impressed.

17 hours ago, Geoff914 said:

Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously.

 

Smaller transaction should post immediately.

Extraordinarily large sums may take additional time.

18 hours ago, IvorBiggun2 said:

Never a problem.

Same here since years.

It seems so much dependent on currency sent and receiving bank.

I always send EUR "for longtime stay" to Bangkok Bank and the money comes next working day (if initiated after 9 AM or so).

NEVER received money on a Saturday or Sunday this way.

Often check Friday evening exchange rate and decide to send.

Money arrives Monday 14:xxh.

 

On the other hand I did two transfers to Kasikorn for "personal expense" and arrived in seconds.

 

I don't bother.

 

What can make you nervous/angry?

Send EUR to EUR in SEPA payment area and wait for a day or two.
Archaic.

From October on all German banks will be obliged to offer free instant transfer.

 

If you depend heavily on instant overseas transfer you need to find another service.

Today is Sunday and holiday.

Tomorrow another (substitute) holiday.

No normal operation until Tuesday.

9 hours ago, Geoff914 said:

But I sent a smaller amount this morning and the transfer was instantaneous. The transfer I did on Friday is still sending. Wise never used to be like this. They just take the pi55 now.

Transfer size and transfer reason can affect timelines. Wise doesn't send money directly. They have local partners that make the deposit, and they lost dee money a few months back.

this also plays a factor 

 

Quote
       
9 May Friday Royal Ploughing Ceremony Day Government Holiday
11 May Sunday Visakha Bucha National Holiday
12 May Monday Day off for Visakha Bucha National Holiday



As of May 6, they also cannot transfer to a large number of Thai banks they once could. There are only 5 or 6 banks they can work with left.

The issue is Thailand's protectionist banking regulations.    

 

Forgot about May 9.
So it's a four(4) day holiday period which might affect transfer/credited date.

10 hours ago, Geoff914 said:

Wise never used to be like this. They just take the pi55 now.

I did a couple of transfers this week, each took about 5 seconds.

  • Author

Yes I saw all that. The first transfer was done on Friday and is still not complete. The transfer on Saturday was done in seconds. Every week end seems to me a problem now. Not just bank holidays. But surely computers don't take holidays.

  • Author

Update. Friday's transfer still pending. Saturday morning transfer done in seconds. Transfer done 11 pm UK time Saturday completed 3 am Sunday morning so not a bank holiday or week end issue. And this is a common occurrence now. Time to find a new transfer tool.

Suggestion Please :

 

For my daughter to send money from Canada to my account in Thailand should she 

 

1. Open a wise account in Can dollars ......or Thai baht ?   

          2. Should she keep that money in the account ( for a short time) till the exchange rate is favorable and then send when i want it ?

       3.   Reason given can be  "living expenses"   or  what else is best ?

    4.   Anything else to know when she opens a Wise account ?

 

Note:  the amount at any one time would be a less than 300 thousand baht 

 

  • Author

Well given my recent experiences don't use Wise. I can't even get an answer out of them what is going on.

23 hours ago, Geoff914 said:

I am concerned about what happens if this a large amount of cash? Anybody else experiencing this?

 

I've only been using WISE for 3-4 months, and my experience has been that transfers under THB10,000 took a few seconds, anything more than that 2-3 work days. I think it's best to build that waiting period into one's planning. 

 

One way to approach this is to keep a WISE balance. Adding is what takes time. Once the money is in WISE balance, converting it to THB and sending it to a Thai bank are instantaneous. 

40 minutes ago, rumak said:

For my daughter to send money from Canada to my account in Thailand should she 

 

1. Open a wise account in Can dollars ......or Thai baht ?   

          2. Should she keep that money in the account ( for a short time) till the exchange rate is favorable and then send when i want it ?

       3.   Reason given can be  "living expenses"   or  what else is best ?

    4.   Anything else to know when she opens a Wise account ?

 

1. You open an account based on the address you supply, not in a specific denomination. You can keep the balance in a variety of denominations, including Canadian Dollar and Thai Baht, but for a simple transfer there is no need to worry about this. 

 

2. That is a personal matter. If you think she can time it right, sure you can do it. Most people are skeptical about trying to time foreign exchange conversions. 

 

3. See attached image. The advantage of this option is that if the transfer is deposited in Bangkok Bank, it is identified as foreign origin (which is required for certain visa situations but otherwise inconsequential).

 

4. Transferring THB 300k may take some time to complete. Whenever possible, give yourself a sufficient buffer (a week or two), to make sure the funds are there when you need them. Other than that, there is nothing special about opening a WISE account. 

 

wise-reason-for-transfer.png

39 minutes ago, rumak said:

Suggestion Please :

 

For my daughter to send money from Canada to my account in Thailand should she 

 

1. Open a wise account in Can dollars ......or Thai baht ?   

          2. Should she keep that money in the account ( for a short time) till the exchange rate is favorable and then send when i want it ?

       3.   Reason given can be  "living expenses"   or  what else is best ?

    4.   Anything else to know when she opens a Wise account ?

 

Note:  the amount at any one time would be a less than 300 thousand baht 

 

Get her to install the app, it's that easy, don't need to keep money at Wise, can just make a transfer from C$, any reason is OK, living expenses more common. Could send a small amount first to ensure it arrives and account details were correct

14 minutes ago, scubascuba3 said:

Could send a small amount first to ensure it arrives and account details were correct

 

Definitely a good idea! 

  • Author
23 minutes ago, Equatorial said:

 I think it's best to build that waiting period into one's planning. 

 

One way to approach this is to keep a WISE balance. Adding is what takes time. Once the money is in WISE balance, converting it to THB and sending it to a Thai bank are instantaneous. 

Ha ha ha build waiting period into the planning. This money is going to a Thai person. Thai planning consists of what is happening now this instance or in the next 5 minutes. Thais are incapable of planning for tomorrow, next week, next month.

Transfer from the UK bank to Wise is quick so not an issue. But point taken.

 

  • Author
6 minutes ago, Equatorial said:

 

Definitely a good idea! 

Yes I always send a small amount the first time I set up a new Payee. But this is a repeat transfer.

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