why are all airlines thick as.....

[Rampant Rabbit]

flying Manchester to Bangkok asked the airline Etihad can I bring internal combustion engine in checked hold  baggage..........used their "chat" facility on the website, its not a bot it IS a person. They quoted me their own rules saying YES if it contained no fuel/vapours............then I asked Manchester airport can I bring an internal combustion engine in the hold baggage and they conmfriemd yes if the airline says its ok and has no fuel in etc...............got it  all in writing and e mails form both parties........turned up today to fly.............nah cant brin g that mate, showed them the paperwork nah not having it....moral of story even when their rules say yes they can say no etihads  carriage of dangerous goods attached and my  email to manchester airport saying its ok.......who needs  rules when u can make it up as u go

Manchester airports reply to me below also arranged all this over a month ago so id  have "no problem". Brand new engine never used no fuel ever been in it 25cc small honda stiil got the tags on saying fill with oil before use

On 01/04/2025 21:59:18, Airport Customer Services <[email protected]> wrote:

Dear Mr name removed,

Thank you for your recent feedback regarding your forthcoming visit to Manchester Airport.

 

I note you have copied your 'live chat' conversation with Etihad who are ok with the items travelling with them. To ensure a smooth check-in process, please declare these items to the check-in staff. It would be useful if the check-in staff could direct/accompany you to the oversize baggage inspection whereby your items can be x-rayed. Please ensure the engine is totally free from any lubricants/fuel.

I thank you for taking the time to contact us.

Kind regards,


name removed

 

Customer Feedback Team,

4^th Floor

Olympic House

Manchester Airport

M90 1QX