Foreigeners not allowed to pay at Tesco Lotus

[Crossy]

10 minutes ago, billd766 said:

I have it downloaded to my mobile but not yet registered.

The first line of registration is my (wife's) ID card number and I never got past that line.

If you have a little time could you send me instructions on how to use the app, mobile and pc.

 

I have my mobile Bluetoothed to my desktop but there seems to be no connection or activity

 

Yeah, it does take a moment or two as it's all in Thai, once it's working the English option works well.

 

Surely Madam can assist. IIRC it needs email address and a phone number (which needs to work as a one-time password will be sent there) .

 

EDIT Once it's working don't hit "logout" as you'll need to go down the OTP route again, just close the App and it will be logged in next time you run it.

 

[Lacessit]

I've never had a problem paying my electricity bill at 7/11 or Tops, so I think Tesco Lotus has shot themselves in the foot with me. Not that they would know.

What genius in their back office thought this up?

[billd766]

4 minutes ago, Crossy said:

 

Yeah, it does take a moment or two as it's all in Thai, once it's working the English option works well.

 

Surely Madam can assist. IIRC it needs email address and a phone number (which needs to work as a one-time password will be sent there) .

 

I have her ID card number and I will use my email address and mobile number. 

 

I have just had a thought. I will get my 15 year old son to work me through it.

 

Thanks for that info.

[ChaiyaTH]

1 hour ago, NanLaew said:

It won't be long before someone chimes in here saying it's just another example of how the Thais hate all farangs and want us all to go home. In fact I am surprised that this hasn't already happened in a 3 hour old thread.

Well I would not make it Thais hating us, but it is at least very annoying to not be able to join anything at all.
I blame gov. and not Thais in general, I do believe the high level gov. does not like us at all too.

No more wallet + discount on Lazada, no wallet + discount on Grab (but rising prices), no more cash payments at Tesco etc etc etc.
Discrimination at least and quite silly as a small family myself, having to pay more when I get back alone but pay less when going with wife (in Grab).

Edited January 19, 2020 by ChaiyaTH

[KhunFred]

They don't have these problems in the Philippines and Cambodia. MOVE NOW!!!!

[RichardColeman]

 

3 hours ago, worgeordie said:

So the minority ,the arms dealers,terrorists,money launderers,are dictating the actions

that affect the lives of the majority,

Sounds quite familiar actually

[Roy Baht]

That's weird. Why would people need an ID to pay bills? I would let anyone pay my bills if they wanted to.

[Liverpudlian]

I love this stuff , it keeps the forum knitting needles busy ey !

[ChaiyaTH]

4 hours ago, ThaiBunny said:

Next, hookers

They accept PromptPay most times.

[tinca tinca]

why not pay at any seven eleven?????

[ChaiyaTH]

4 hours ago, Preacher said:

AMLO is the reason why you have to show ID. 

Imagine laundering money on the 140B water, 1500B electric and 600B WiFi bills. You would think gold shops are a better start.
They are so incompetent it keeps making me laughing and crying at the same time.

Edited January 19, 2020 by ChaiyaTH

[tinca tinca]

9 hours ago, Sheryl said:

Thai ID cards have a machine readable microchip.  The pink ID cards for foreigners do not. 

 

I can't say specific to Tesco, but for most transactions there is a work around for entering a passport number or Foriegner ID card number.

 

However staff sometimes don't know how.

 

"Cannot" is the default response in Thailand  to anything someone does not know how to do,  or does not feel like doing. Next time politely but firmly ask for a supervisor.

IF THEY speak english....I ASSUME YOUR ENGLISH

 

 

 

[holy cow cm]

52 minutes ago, Don Mega said:

When did they stop selling  gasoline to foreigners ?

 

I can see tin foil is still readily available though and your hat making skills are next level !!

When the day which will be sooner than later comes and more idiotic nonsensical things are applied becoming and making things more difficult then you will be the first one I will say I told you so to, and then you will wish your avatar was an ostrich so you can bury your head. I already had a way big heads up from a close Thai factory owner of mine way back Q4 2018 and then again in Q1 of 2019 that 2020 is their nothing is sacred year. I have already watched major transitioning from many in business over here in preparation. Maybe a lot went offshore. 

[Grumpy John]

Up here in bogunville the PO and PEA never ask me for ID....maybe it's just a local thing for you city slickers?

[Nong Khai Man]

4 hours ago, EVENKEEL said:

Paying the bills is the ole lady's job, among others.

With YOUR Money Though !!

[ratcatcher]

4 hours ago, EVENKEEL said:

Paying the bills is the ole lady's job, among others.

Now, here's a man after my own heart.

My lady has responsibility for paying all the bills, I merely provide her with the wherewithal to do so.

[CGW]

5 hours ago, KhunBENQ said:

No joke: it's about identity theft, money laundering, weapon deals and spreading weapons of mass destruction. Referring to money laundering agency.

PARANOIA to the max.

We need a global Police force to keep us safe! 

Maybe they have that covered! 

[starky]

4 hours ago, KhunBENQ said:

Absolutely crazy.

Like reaction to shoe bombers, liquid explosive mixers etc.

And the pharmaceutical drugs that actually work like codeine, pseudoephedrine et al. 

[ChipButty]

You lot think that is bad, I can tell you BigC would not sell a German guy a microwave because he didnt have a work permit jing jing

[ChaiyaTH]

12 minutes ago, ChipButty said:

You lot think that is bad, I can tell you BigC would not sell a German guy a microwave because he didnt have a work permit jing jing

I remember needing a freaking passport to buy something CASH in Power buy, a cheap small fridge if I recall right, never been shopping there again.
I do not care wether the excuse was VAT return (didn't apply to me) OR warranty, just too much passport copy requests already.

Edited January 19, 2020 by ChaiyaTH

[ratcatcher]

11 minutes ago, ChipButty said:

You lot think that is bad, I can tell you BigC would not sell a German guy a microwave because he didnt have a work permit jing jing

I'm tempted to say "I don't believe you", but you wouldn't tell a lie, would you?

[samsensam]

 

no need to get mad, it's probably a lack of staff training. if you're going to live here long term you need to get into a midset accepting that these things are going to happen now and again, you could help yourself to resolve problems/issues by learning thai.

 

the best approach is expectation management; staying polite and calm, it will make your life happier.

[VocalNeal]

10 hours ago, tonray said:

Not sure what company you were paying...but pretty much all bills I pay online. 

Or even outside Tesco at the ATM!

[SteveK]

I'm going to 7-Eleven right now with an electric bill in my hand. Will report back in 20 minutes.

[TallGuyJohninBKK]

11 hours ago, Sheryl said:

"Cannot" is the default response in Thailand  to anything someone does not know how to do,  or does not feel like doing.

 

Never have truer words ever been spoken!!!  

 

Can't tell you how many times over the years in TH I've been told "cannot" when they perfectly well could, but either didn't know how, didn't know their own policy, or couldn't be bothered to make the effort to accomplish the task.

 

[NanLaew]

2 hours ago, Isaanbiker said:

I've just changed my bank and got a nice application from SCB on my phone. I pay my bills with it, top up my phone and save money for gasoline and time.

 

   As easy as getting dressed. 

 

Please see: https://play.google.com/store/apps/details?id=com.scb.phone&hl=en

If it's that easy, why are you posting in your underwear?

[SteveK]

Just paid my electric bill in person with cash. No problems at all. I suspect it's another scaremongering thread. <snip>

[SteveK]

29 minutes ago, TallGuyJohninBKK said:

 

Never have truer words ever been spoken!!!  

 

Can't tell you how many times over the years in TH I've been told "cannot" when they perfectly well could, but either didn't know how, didn't know their own policy, or couldn't be bothered to make the effort to accomplish the task.

 

As Sheryl already posted a fantastic response to this in another thread, "mai dai" in Thailand rarely means that the feat cannot be accomplished. More like; I don't want to do it, I can't be bothered to do it, I don't know how to do it and don't want to admit it, or I don't like you so get lost please.

 

I suspect that 95% of the time when a farang gets the good old "mai dai" or "mai mee" it's what we could call in the west a bare-faced lie (or bold-faced or bald-faced depending on where you live). They don't want to deal with you.

 

The concept of giving good customer service and getting a "customer for life" with the income that brings to your business is alien to them. Well, it's their country after all, let them do what they want.

Edited January 19, 2020 by SteveK

[Sheryl]

1 hour ago, tinca tinca said:

IF THEY speak english....I ASSUME YOUR ENGLISH

 

 

 

I think most of us speak enough Thai to manage this much conversation. 

 

And no, I am not English.

[Sheryl]

21 minutes ago, SteveK said:

Just paid my electric bill in person with cash. No problems at all. I suspect it's another scaremongering thread. <snip>

Electric bills are easily paid online. Get the PEA app.