Thailand Pass Is Up And Running

[Nechav]

1 hour ago, cape said:

Seven working days. But allow three for the PCR.

Should factor in for your application being rejected and you have to correct something.

Question. Has anyone had their TP application rejected and if so why? Sure Ubonjoe will keep a list of things to watch for.

I've seen on Twitter a couple people got rejected for not have their PCR payment (for those who had SHABA certificates submitted), some cause of insurance even though insurance was correct, and others because of vaccination records not being ideal, others for quality of documents not being clear, etc. etc. they can't amend their applications unfortunately and just have to resubmit. 

[Soulman1980]

7 hours ago, EdwinNL said:

We've indeed used a cropped QR code from Vaccination #2 where they ask for the zoomed in Qr codes (for both of them). 
We did have an Agoda booking confirmation for a 1 night quarantine including pcr, airport pickup etc. We've made 1 JPG file including both the booking confirmation and the invoice (both can be downloaded separately from Agoda). Although we did change the documents a bit to make sure all relevant text is in English... and also to feature both names (we travel with 2).

Can i ask you what you did to change the document? Did change the language of the benefits yourself? Because i booked on Agoda too, an the benefits on the confirmation are in german and it seems i can´t get a booking confirmation in english.

[abrise]

5 hours ago, Gustomucho said:

B.  Screw Thailand, I have been waiting for 2 years to travel and if they pooped the bed, they will not see my money.  The amount of stress this process is creating is absurd.  I will not try again, they can forget it.  I will also do my best to dissuade anyone to travel there if they ask me about it.  Between their lack of communication, the bad programming, the terrible execution and the stress they create, they are NOT PREPARED and I will not encourage them.

I believe you are averreacting. All this mess was expected and of no surprise to me . One cannot assume that a thirld world country will be a 100 percent efficient. We are just unlucky to have planned our trips at this time. 
Anyway I was ready to pay for the 15 days quarantine when I left Thailand 3 months ago and will then be happy with the AQ QR solution.
I am quite sure that you will forgive them in a few weeks.

Edited November 6, 2021 by abrise

[Lee4Life]

7 hours ago, atomHKT said:

I guess the airline staff might check wether you booked AQ for 10 days prior to departure? or only at arrival maybe...

We came in last week on COE's, we flew Delta Airlines out of Seattle, which was flight-sharing with Korean Air between Incheon and Bangkok. When we arrived at Incheon we were ushered to a transfer desk where they checked our ASQ booking, Vaccination Certificate, Certificate of Entry and Covid Insurance. I was a bit confused as to why all of those items were not checked until we hit Korea, but that's what happened. I'm not sure what would have happened if our documents were not in order....but what happened to us makes me think that the advice some are giving on here as far as "just get on the plane and sort it out later" may not work.

[Hooray]

Just to let you know I received my Thailand pass this morning. Like everyone else I applied on Monday and everyday since and had all the same issues. I was getting so nervous as I fly on Monday 8th November from the UK that I finally went the Alternative Quarantine route and received the pass almost immediately. If I hadn't received the Exemption from Quarantine pass this morning I was going to use it. I dont know what work but I did send an email to [email protected] and [email protected] yesterday asking for help. I am guessing that they are very slowly processing the pass manually. Thank you for all the tips and guidance on here. Good luck.

Edited November 6, 2021 by Hooray

[drenddy]

Regarding QR codes...What do you suggest, folks?

 

Screenshot with QR code from corona mobile app, croped file from a downloaded vaccination certificate?

[abrise]

4 hours ago, Destined said:

I called the Thai Passport consular number and after 10 attempts and 3 different numbers was able to get through to someone.

 

She said the queue is being processed as fast as possible, but they can't expedite applications because they are too busy with people departing on 6-7 Nov.

Where can I find the numbers . I speak thai well enough to speak to them in their language.

[Nechav]

14 minutes ago, abrise said:

Where can I find the numbers . I speak thai well enough to speak to them in their language.

+6625628442 or

+66 2-203-5000 or 

 

02020500 if in Thailand
 

Edited November 6, 2021 by Nechav

[abrise]

I have tried the Alternative quarantine trick discussed above this morning.

I have not received any QR code. It seems it doesn't work anymore, loophole may have been filled up.

[Kaseydal]

Hi everyone, flying from UK on Monday 8th Nov. Like many others still waiting to receive my TP.

I have got COE approved early last week as back up. Does anyone think I will have any issues travelling with this as I have read it is no longer valid after the 8th & I land on the 9th?  Thanks !  

[LexMichdasean]

34 minutes ago, abrise said:

I have tried the Alternative quarantine trick discussed above this morning.

I have not received any QR code. It seems it doesn't work anymore, loophole may have been filled up.

Maybe you filled in something different?

[richard_smith237]

20 minutes ago, Kaseydal said:

Hi everyone, flying from UK on Monday 8th Nov. Like many others still waiting to receive my TP.

I have got COE approved early last week as back up. Does anyone think I will have any issues travelling with this as I have read it is no longer valid after the 8th & I land on the 9th?  Thanks !  

I'm travelling on the same day.

 

Any CoE’s which have already been issued are being honoured - so you have no worries. 

I suspect you applied for your CoE quite early, before Thailand Pass was signed off on.

 

I applied for CoE on 24th Oct and was rejected and told that anyone travelling after 7th should apply via Thai Pass - this was because plans for the Thailand Pass were already in place. 

 

 

That said: IF you have applied for a Thailand Pass (not using a hotmail account) and successfully handled all the bugs and idiosyncrasies of a broken system you should get your Thailand Pass.

 

We applied for the Thailand Pass on Monday (with hotmail : no conformation of application received) 

We applied again on Tues (with G-mail - confirmation of application received). 

We applied again on Thurs (with G-mail) for the AQ option (not Test and Go) and received instant approval. 

Fri Morning we received ’Test and Go’ Approval. 

Today, we have received two more ’Test and Go Approvals’ !!! 

 

Thus: IF you have applied correctly and received an e-mail confirming registration / application you ’should’ receive approval today... But, you have nothing to worry about if you have a CoE. 

 

 

 

 

[Tuvoc]

I'm grateful I'm not travelling until late December, all the bugs will have been sorted by then !  I have everything booked, have insurance etc, just a waiting game now until first week of December to then apply for the Thailand pass, with a system that should then be working properly ????

[Kaseydal]

10 minutes ago, richard_smith237 said:

I'm travelling on the same day.

 

Any CoE’s which have already been issued are being honoured - so you have no worries. 

I suspect you applied for your CoE quite early, before Thailand Pass was signed off on.

 

I applied for CoE on 24th Oct and was rejected and told that anyone travelling after 7th should apply via Thai Pass - this was because plans for the Thailand Pass were already in place. 

 

 

That said: IF you have applied for a Thailand Pass (not using a hotmail account) and successfully handled all the bugs and idiosyncrasies of a broken system you should get your Thailand Pass.

 

We applied for the Thailand Pass on Monday (with hotmail : no conformation of application received) 

We applied again on Tues (with G-mail - confirmation of application received). 

We applied again on Thurs (with G-mail) for the AQ option (not Test and Go) and received instant approval. 

Fri Morning we received ’Test and Go’ Approval. 

Today, we have received two more ’Test and Go Approvals’ !!! 

 

Thus: IF you have applied correctly and received an e-mail confirming registration / application you ’should’ receive approval today... But, you have nothing to worry about if you have a CoE. 

 

 

 

 

Thanks! 
 

Applied for the 2nd part of the COE on Tuesday and got it back Thursday. Think they approved it so late on because they saw how bad the TP was preforming. 
 

Like yourself applied for TP on Mon with hotmail first and received nothing, then a day later with Gmail, received confirmation but nothing since. 
 

hopefully I get the QR code today to make things easier, but good to know that the COE is being honoured. Thanks again. 

[gearbox]

Update: I have received my TP QR code for my application from 1st of November a few minutes ago. It took 5 days to get approval.

I also have one QR code which I received instantly with my second application on 3rd of November, so I have now 2 Thailand passes.

 

Flying mid next week, both the QR codes are for the Phuket Sandbox.

 

EU digital covid certificate, non-Thai travel insurance covering covid with max 500K USD coverage. For the covid certificate both 1st dose/completed certificates were uploaded (Comirnaty) , with the QR codes cropped and uploaded separately as well. My first application didn't include the prepaid PCR test at the Phuket airport (only SHABA certificate) , so looks like it is not required.

 

Good luck everyone!

[abrise]

27 minutes ago, Kaseydal said:

Thanks! 
 

Applied for the 2nd part of the COE on Tuesday and got it back Thursday. Think they approved it so late on because they saw how bad the TP was preforming. 
 

Like yourself applied for TP on Mon with hotmail first and received nothing, then a day later with Gmail, received confirmation but nothing since. 
 

hopefully I get the QR code today to make things easier, but good to know that the COE is being honoured. Thanks again. 

Please let us know . Each time somebody says he gets it very late , It's hope for the others. And we need hope . I am so stressed. 

[frequent]

At long last I finally received my Test & Go QR code as well as my wife and kids. We're all set and ready to go. What a mission it was to get it, with about 10 applications each and including the AQ application which is now not needed. Hopefully they get this sorted or get rid of it in the coming months as I don't fancy going through all this again in the future. Good luck to those still waiting!

[SpecialSalami]

Got my second QR code yesterday. That’s very strange because my first registration got rejected and the second one approved. Not sure where the second one is coming from now…

I really don’t want to know how this system is set up. 

Great process ????

[tomx2]

On 11/1/2021 at 12:38 AM, kevin612 said:

I am in New York, our two doses of vaccination are listed on the same card. Does that mean we just upload     The certificate once?

Hi Kevin612.

Were you successful getting your Thailand Pass uploading your CDC COVID-19 Vaccination Record card ? I am from New York also. Did your include your passport number?

[Alan2969]

7 hours ago, Gungpao said:

I pretty sure I’ve loaded everything right but no auto accept. If I can scan the QR and see everything why can’t TP? Just weird.

It is better to generate the qrcode by taking the digital file of the EU certificate and cropping it leaving enough white margin around, in jpeg or png format.

For exemple, I'm not sure it works when taking a picture of the certificate. I would like to know if anyone has been successful with this method.

[ConorDC]

8 minutes ago, tomx2 said:

Hi Kevin612.

Were you successful getting your Thailand Pass uploading your CDC COVID-19 Vaccination Record card ? I am from New York also. Did your include your passport number?

I recieved my QR code today (applied on the 2nd) using a CDC record card. My passport number was hand written on it 

[keefryan]

Hi.    Perhaps some could confirm for me.    I booked my Sha+ asq for 1 night via agoda ,  I recieved a booking confirmation from agoda and a receipt.  However it says at the bottom of the page that I have to wait for an email from the hotel to also provide  documents, ?  Does this mean they will then send me a confirmation to make the Thailand pass application ?    Has any applied with just the agoda confirmation ?     Many Thanks.   Kr. 

[tomx2]

7 minutes ago, ConorDC said:

I recieved my QR code today (applied on the 2nd) using a CDC record card. My passport number was hand written on it 

Wow thanks ConorDC. 

I assume you didn't need to upload the QR codes also.

[bobstl]

Just to give another data point, my Thailand Pass was finally approved about two hours ago. My flight is in 24 hours. General timeline:

- Nov 1 - applied

- Nov 5 - rejected - insurance value too low (wrong - it's >USD100k, but in a different currency and I guess they can't do the conversion)

- Nov 5 - resubmitted and wrote the FX conversion and USD value on the certificate

- Nov 6 - rejected - need to submit first vaccine dose certificate (wrong - we get only one certificate which includes the dates and details for both doses)

- Nov 6 - resubmitted and circled the dose 1/2 dates on the certificate. I also made two identical copies with different filenames for the certificate and the QR code. Got an error on submission (green tick but with error message), but got the submitted email

- Nov 6 - approved about 10 minutes later

 

I don't think it was automatically approved given the 10 minute timeframe. Hopefully they are prioritizing departure dates in 1-2 days.

 

I would add that over the last two days, I have been emailing the local embassy and also the tpass help address. No idea if it helped.

 

Some additional info:

- my vaccine certificate has no passport number, but has my national ID number on it. I added my national ID card to the vaccine cert image.

- I used the QR code from my national vaccine certificate on the last application. I had used it on a prior application also, but never got an approval/rejection on that one. On the first application, I used the QR code from the EU Digital Card.

- booking confirmation was from the hotel for 1 night, and I added the psap at airport PRC test receipt to the image

- insurance image was combination of the certificate with my  name, the policy page with the medical amount, and the page saying covid is covered

- I have applied using three email addresses over this timeline, adding documents that I missed in the original application (although nothing that mattered it seems)

 

Edit:

Just received second approval. I presume because i submitted twice this morning (because of the error on submission). I think this shows one of the biggest problems with the system. Both applications had exactly the same information, including the passport number. That shouldn't be possible. These things should be indexed on the passport number (after trimming whitespace) and thus not allow resubmission. They should allow editing of the in process submission instead. Instead, presumably two different people had to process my two applications.

 

They could even fix this at this late stage by simply deleting all submissions with the same passport number except for the most recent one. And send an email indicating as much.

 

Edited November 6, 2021 by bobstl
added second approval

[Paradise Pete]

9 hours ago, tomx2 said:

Hi.

I misspoke, it was Walgreens where I receive my 2 Covid19 shots. CVS is where I received my Flu shot.

It appears Walgreens does not use any Digital (Smart) health card or certificate in their system, only the paper record.

Any other options getting a QR Code for Covid19 results, or should i just upload the Covid19 vaccination card.  Thanks. Tc.

I'm in the same situation. For what it's worth (which may be nothing) after applying without a QR code I submitted a second application using a QR code I got from these guys: https://www.gogetdoc.com/vaxyes.

 

I'm still waiting on approval, and that QR code is probably not really worth much. I'm not recommending them, I'm just telling you what I did.

 

If I receive approval I will of course post about it.

 

[Winky]

Hi Just to let you know I just got my TP now - Relief

 

This was from my first Submission on the 1st November - where I only got email conformation of submission the following morning.  ( I know it was my first submission as the TP came on email I only used on 1st application)

I am UK Passport holder

No Passport numbers on Vaccination Cert

Cropped QR on vaccination cert to include the codes

Bought AXA Thai insurance as they issue online certificate that gives all information on one page.

SHA+ tick box

My flight is 12th November next Friday.

Hope this information is useful to you good luck to you all!!

 

[tomx2]

7 minutes ago, Paradise Pete said:

I'm in the same situation. For what it's worth (which may be nothing) after applying without a QR code I submitted a second application using a QR code I got from these guys: https://www.gogetdoc.com/vaxyes.

 

I'm still waiting on approval, and that QR code is probably not really worth much. I'm not recommending them, I'm just telling you what I did.

 

If I receive approval I will of course post about it.

 

Hi.

reading and communicating with other posters now, the paper certificate should be acceptable provided you have written your passport number.

[abrise]

3 hours ago, abrise said:

I have tried the Alternative quarantine trick discussed above this morning.

I have not received any QR code. It seems it doesn't work anymore, loophole may have been filled up.

Sorry I was to impatient . So yes It is still working but others have got their alternative quarantine pass immediatley and mine was just received. Then 5 hours later. I am quite surprise because if it is automated I should have received it immediatley . If it needs human control I shouldn't have received it because I mentioned only 1 night of AQ hotel. 

I am still waiting for my test and go applications results  but if I don't receive any. I am ready to pay 700€ for the alternative quarantine booking that I may need to show at the airport.

[keefryan]

9 minutes ago, Winky said:

Hi Just to let you know I just got my TP now - Relief

 

This was from my first Submission on the 1st November - where I only got email conformation of submission the following morning.  ( I know it was my first submission as the TP came on email I only used on 1st application)

I am UK Passport holder

No Passport numbers on Vaccination Cert

Cropped QR on vaccination cert to include the codes

Bought AXA Thai insurance as they issue online certificate that gives all information on one page.

SHA+ tick box

My flight is 12th November next Friday.

Hope this information is useful to you good luck to you all!!

 

What hotel booking ref did you use ?    Did you have to send doc to the hotel ? 
Thanks.    Kr 

[Alphim]

On 11/5/2021 at 12:57 AM, Salerno said:

Good to hear.

 

Yeah, for some reason they've gone with graphics only. Probably easiest for you would be to convert online, plenty of sites such as https://www.ilovepdf.com/pdf_to_jpg (it will convert every page into a separate jpg then download them in a zip file).

 

You'll also probably hit the problem of only allowing one file upload per topic, if so, combine them online for example here https://products.aspose.app/pdf/merger/jpg-to-jpg.

 

If you end up with files too big to upload (shouldn't but just in case) compress them online for example here https://compressjpeg.com/.

 

I have no doubt you'll breeze through (once they iron the bugs out). Good luck ????

I have a Canon printer, I contacted the my by phone, the operator remotely took over my laptop, told me to place the document of the glass top then proceeded to convert it to JPG. I asked could not scan the document myself from the laptop desk top, he said it is not possible. The resultant scan was  very poor quality. I will try the things you have sent, thank you. Hope it is a breeze ????