Anyone know why I'm now getting the following error message when checking flight date/times and prices on their website - and, in particular, what it means in plain English, please?

 

Access Denied
Error 15
book.thaiairways.com
2022-03-08 11:27:44 UTC
What happened?
This request was blocked by the security rules
Your IP: [redacted]
Proxy IP: [redacted]
Incident ID: 1039000600015877143-78540327548292871
 

Never got this message before. And I'm still getting it despite rebooting the laptop and clearing the Chrome cache.

 

 

Reboot the router and try a different browser.

(1) Check the time of the system clock on your device is correct.

 

(2) Use a VPN.  Possibly most easily done by installing Opera browser and turning VPN on.

Think the system was down for wiping off of outstanding ticket refunds.

16 hours ago, fdsa said:

Reboot the router and try a different browser.

Thanks, have just rebooted the modem but still no joy with Chrome. However success with Edge instead. Can't understand why Thai Airways' website geeks now appear to have security concerns with Chrome but not with Edge. Looks like a case of TIT to me.