Where to buy replacement keyboard and battery for HP Pavillion Laptop 3 years old?

[Troy Tempest]

Dear All,

 

I have an HP Pavillion laptop on which the keyboard has suddenly started behaving badly (some keys work intermittently and some have stopped working altogether). The battery is also Kaput!

 

This happened suddenly.

 

It is a decent spec.... i7 Intel processor, 16Gb Ram, 1 Tb SSD, so I am reluctant to get rid, but am finding it impossible to contact HP to order replacement parts.

 

Any ideas?......If you think it's not worth fixing can anyone suggest a decent replacement...16-32Gb Ram, 1 Tb SSD, i7 or i9 Chip?

 

I mostly use it for business and streaming TV....Not interested in Gaming, etc.

 

Many thanks in advance! 

 

 

 

[FritsSikkink]

Depends where you are, in Bangkok: Fortune Town, MRT station Rama 9 

[The Hammer2021]

Tuc com

[Troy Tempest]

6 minutes ago, FritsSikkink said:

Depends where you are, in Bangkok: Fortune Town, MRT station Rama 9 

Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. 

 

I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! 

[Troy Tempest]

10 minutes ago, The Hammer2021 said:

Tuc com

Thanks for your reply TH, but what is Tuc com?

 

[KannikaP]

47 minutes ago, Troy Tempest said:

I mostly use it for business and streaming TV....Not interested in Gaming, etc.

That depends on what 'business' you use it for. Streaming TV, email, Office etc can be done from almost ANY PC these days. Can be done on your phone or tablet.

i7 or i9 are a bit over the top.

And if an HP has gone tits up after only three years, steer clear of them.

[Mike Teavee]

26 minutes ago, Troy Tempest said:

Thanks for your reply TH, but what is Tuc com?

 

It's Tukcom e.g. https://tukcom.com/ - not sure if there's one on Samui.  

 

 

[Peterw42]

29 minutes ago, Troy Tempest said:

Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. 

 

I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! 

Where do you think the HP branded parts come from ?? They come from the same Chinese factory that makes the replacement parts. Your whole laptop is made of parts made in Chinese factories. 

HP will put one in a HP box and sell it to you for extra, but its basically the same product from the same factory.

[Troy Tempest]

7 minutes ago, Mike Teavee said:

It's Tukcom e.g. https://tukcom.com/ - not sure if there's one on Samui.  

 

 

Thanks Mike!

 

No there isn't one here but I will give them a call. 

[Digitalbanana]

I got my last spare keyboard replacement for an HP Pavilion on Aliexpress.

[Peterw42]

5 minutes ago, Troy Tempest said:

Thanks Mike!

 

No there isn't one here but I will give them a call. 

Tukcom doesn't sell stuff, They are shopping malls that house individual shops, mostly IT, phones etc. Like Central shopping malls

[Troy Tempest]

1 minute ago, Peterw42 said:

Tukcom doesn't sell stuff, They are shopping malls that house individual shops, mostly IT, phones etc. Like Central shopping malls

Thanks Peter.....I know that now I have checked them out.....the nearest one to me is in Pattaya!......

 

Might be a good excuse for a trip.....After Songkran of course! 

[KannikaP]

6 minutes ago, Troy Tempest said:

Thanks Peter.....I know that now I have checked them out.....the nearest one to me is in Pattaya!......

 

Might be a good excuse for a trip.....After Songkran of course! 

Just buy a new PC from a reputable company like Invade.

[Havefunme]

Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now .

[snowgard]

Lazada have everything!!! And youtube instruct you how to change it.

[Troy Tempest]

10 minutes ago, KannikaP said:

Just buy a new PC from a reputable company like Invade.

Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! 

[KannikaP]

23 minutes ago, Troy Tempest said:

Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! 

Not if it's <deleted>! 

[Troy Tempest]

16 minutes ago, Havefunme said:

Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now .

Many thanks for the info! 

 

Guess I'll have to invent another excuse to visit Patts! 

[KannikaP]

15 minutes ago, Havefunme said:

Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now .

I have two NUCs, really good. Now looking at Asus or Beelink Ryzen mini jobbies.

WHY? Cos I can!   LOL

[Bruno123]

6 minutes ago, Troy Tempest said:

Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! 

What's the part number? e.g. 24F18EA

[Troy Tempest]

2 minutes ago, Bruno123 said:

What's the part number? e.g. 24F18EA

I don't have that currently Bruno as the laptop is still at the repair shop and they are now in home isolation due to Covid! .....

 

Decided to buy new anyway as can't wait for repair! 

[KannikaP]

 

[The Hammer2021]

1 hour ago, Troy Tempest said:

Thanks for your reply TH, but what is Tuc com?

 

The main outlet for IT related and media technology related hardware and software in Pattaya.  It has equivalent in most Thai cities- a whole mall dedicated to IT, Media, Multimedia hardware and software  needs. BTW Google is an  on line search engine.

[clivebaxter]

Similar HP model less than 3 years old, battery went after just over a year HP said no have, bought off lazada, lasted 3 months. Then right click broke, then hard drive has a problem after that the screen starts flickering different colours, gave up and bought a Mac air book. HP are on the Line app, about as useful as their products, but they will give you supplier names, none of which had a battery in stock, on a model 18 months old!

[Troy Tempest]

16 minutes ago, The Hammer2021 said:

The main outlet for IT related and media technology related hardware and software in Pattaya.  It has equivalent in most Thai cities- a whole mall dedicated to IT, Media, Multimedia hardware and software  needs. BTW Google is an  on line search engine.

BTW I know  what Google is, but it helps when the thing you are looking for is spelled correctly!....I tried your spelling "Tuc com" and got this: 

 

 

Thanks again! 

 

[dddave]

1 hour ago, Troy Tempest said:

Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. 

 

I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! 

I bought both a keyboard and battery for a 5 year old HP Pavillion on Lazada.  Keyboard is fine though difficult to install.  The battery died after 6 months.

[blackshadow]

1 hour ago, Troy Tempest said:

Thanks for your reply TH, but what is Tuc com?

 

big shop in pattaya...

it actually is called TUTKOM

[Troy Tempest]

19 minutes ago, clivebaxter said:

Similar HP model less than 3 years old, battery went after just over a year HP said no have, bought off lazada, lasted 3 months. Then right click broke, then hard drive has a problem after that the screen starts flickering different colours, gave up and bought a Mac air book. HP are on the Line app, about as useful as their products, but they will give you supplier names, none of which had a battery in stock, on a model 18 months old!

Thanks Clive.....I have already pretty much given it up as a "Dead Duck".....If I ever to manage to get it fixed it will join a few others in the wardrobe!.....Emergency Use Only! 

[blackshadow]

14 minutes ago, Troy Tempest said:

BTW I know  what Google is, but it helps when the thing you are looking for is spelled correctly!....I tried your spelling "Tuc com" and got this: 

 

 

Thanks again! 

 

because it is spelt tutkom

[Troy Tempest]

22 minutes ago, blackshadow said:

because it is spelt tutkom

Actually I did find it and it is spelt like this:  Tukcom | IT & Shopping Mall

 

 

Thanks again to all for your help!

 

It seems that Laptops are subject to "planned obsolescence" just like many cars and "white goods" were!