Immigration - totally useless

[Foxx]

I've just had my online 90 day report rejected.  The email said "Incomplete information provided".  No indication what information was incomplete.  And every single field was completed exactly the same as my previous umpteen applications.  (Well, apart from my last one, when I had to submit in person at the ninth circle of hell, Chaeng Wattana because their pisspoor computer systems don't talk to each other.)

I have rarely encountered an operation which is so utterly unprofessional and generally incompetent.

 

/End of rant

[DrJack54]

2 minutes ago, Foxx said:

I've just had my online 90 day report rejected. 

Do your 90 day reports via mail.

Pretty much bullet proof 

[Foxx]

4 minutes ago, DrJack54 said:

Do your 90 day reports via mail.

Pretty much bullet proof 

 

Well, apart from the time when I submitted by mail and never received confirmation.  I had to go to the office and search through a vast manual ledger looking for where they'd received my mail in report.  Total waste of my time.  (Admittedly, this was about 15 years ago, and at a provincial office, so maybe they've improved things since then.)

[Foxx]

14 minutes ago, Foxx said:

No indication what information was incomplete.

 

Just to add, any half decent computer system would validate the input to make sure that all required information was input.

 

They put red stars next to some input field, I'm guessing to indicate they are mandatory.  However, forename is not flagged as such, even though it is required.  There are other fields, too, I believe.

I just wonder who actually developed this system.

[mokwit]

3 minutes ago, Foxx said:

 

Just to add, any half decent computer system would validate the input to make sure that all required information was input.

 

They put red stars next to some input field, I'm guessing to indicate they are mandatory.  However, forename is not flagged as such, even though it is required.  There are other fields, too, I believe.

I just wonder who actually developed this system.

Did you not use the autofill? (enter passport number select country and press the search button)

[norbra]

1 minute ago, Foxx said:

 

Just to add, any half decent computer system would validate the input to make sure that all required information was input.

 

They put red stars next to some input field, I'm guessing to indicate they are mandatory.  However, forename is not flagged as such, even though it is required.  There are other fields, too, I believe.

I just wonder who actually developed this system.

You must remember TIT the middle name has no asterisk because the majority of Thais do not have a middle name.

I have Thai friends that entered on foreign passports they must provide TM47's too.

[DrJack54]

10 minutes ago, Foxx said:

Admittedly, this was about 15 years ago, and at a provincial office, so maybe they've improved things since then

They certainly have. 

You mention CW in OP.

In the return envelop they will also include the photocopies that you posted with the TM47 

 

With online report...assume you used magnifying glass auto fill after entry of name and pp # field

[norbra]

My last mail from CW arrived Oct 10 2024 only received receipt approved 9 Sept and a new TM47 form. Had plenty of stamps on large return envelope.

[petedk]

Someone informed me today from immigration at Hua Hin that the online 90 day report has been suspended or taken down. I am trying to find out if it is true

[DrJack54]

Off topic posts removed 

[SAFETY FIRST]

5 hours ago, Foxx said:

Immigration - totally useless

 

I have rarely encountered an operation which is so utterly unprofessional and generally incompetent

You'll find 99% of issues are due to foreigners Incompetence, not understanding the procedures here in Thailand. 

 

It's quite easy to post negative threads on AN, you'll get lots of likes but it won't make your life easier. 

 

I find dealing with government departments in Thailand quite easy and straight forward once you understand how their systems work. 

 

Maybe Thailand is not for you. 

 

[Digitalbanana]

5 hours ago, Foxx said:

every single field was completed exactly the same as my previous umpteen applications.  (Well, apart from my last one, when I had to submit in person at the ninth circle of hell, Chaeng Wattana because their pisspoor computer systems don't talk to each other.)

What does this even mean?

 

The system works if you use it correctly. They key points seem to be (as far as I understand it - correct me if wrong anyone):

1/ Have a valid TM30 with the correct address.

2/ Ensure the TM47 is filled in with a correct matching address on the correct time schedule.

3/ Do not have any international travel since the last successful online 90 day report, otherwise it does not work on your next 90 day after return.

[ricklev]

3 minutes ago, Digitalbanana said:

What does this even mean?

 

The system works if you use it correctly. They key points seem to be (as far as I understand it - correct me if wrong anyone):

1/ Have a valid TM30 with the correct address.

2/ Ensure the TM47 is filled in with a correct matching address on the correct time schedule.

3/ Do not have any international travel since the last successful online 90 day report, otherwise it does not work on your next 90 day after return.

Sure it does.  It is all good until you get randomly rejected for no reason as shall undoubtedly happen to you too, some day.  And then all you thought was true will dissolve into thin air.  

[DrJack54]

11 minutes ago, Digitalbanana said:

The system works if you use it correctly.

It does not. Far from it.

 

There are numerous posts on AseanNow regarding rejection of online report.

Including the list of "conditions" you posted. 

I have 4 rejections from online (CW) despite successful online reporting in the past and as result have done in person.

It's fine till online falls out of love with you.

 

[mokwit]

29 minutes ago, SAFETY FIRST said:

You'll find 99% of issues are due to foreigners Incompetence, not understanding the procedures here in Thailand. 

 

It's quite easy to post negative threads on AN, you'll get lots of likes but it won't make your life easier. 

 

I find dealing with government departments in Thailand quite easy and straight forward once you understand how their systems work. 

 

Maybe Thailand is not for you. 

 

Yes that'll be it, software and web page issues are due to foreigner incompetence.

[KannikaP]

Done my last 6 90 day reports online to Phitsanulok Immigration, even the first after a trip abroad. All accepted and replied to within a day or two.

[DrJack54]

7 minutes ago, KannikaP said:

Done my last 6 90 day reports online to Phitsanulok Immigration, even the first after a trip abroad. All accepted and replied to within a day or two.

So tired of these posts.

Great news it works for you and many others. 

I can assure you it is fractured for many and it's not down to incorrect filing in of the fields.

I have (like many) been rejected even using auto fill after previous successful report. 

[Alldar]

I was getting my 90-day report rejected without any reason and everything was submitted correctly, first report done in person at immigration, TM30 done.

Then I tried to submit exactly the same data 2nd time and suddenly it was accepted. The system does not work properly or the immigration officers are rejecting it randomly.

[SAFETY FIRST]

43 minutes ago, mokwit said:

Yes that'll be it, software and web page issues are due to foreigner incompetence.

I understand, maybe Thailand is not for you to. 

 

Software/Web pages are much better where you come from. 😂

 

[Scouse123]

15 hours ago, Foxx said:

 

Well, apart from the time when I submitted by mail and never received confirmation.  I had to go to the office and search through a vast manual ledger looking for where they'd received my mail in report.  Total waste of my time.  (Admittedly, this was about 15 years ago, and at a provincial office, so maybe they've improved things since then.)

 

 

Don't go anywhere, just keep your proof of postage and proof it was signed for.

[Andycoops]

Can't beat walking into the office and actually handing over your passport.

 

I am usually in and out in under 10 minutes and it allows me to do some retail therapy at Robinson's, HomePro, Global etc afterwards every 3 months.

[KannikaP]

11 hours ago, DrJack54 said:

So tired of these posts.

Great news it works for you and many others. 

I can assure you it is fractured for many and it's not down to incorrect filing in of the fields.

I have (like many) been rejected even using auto fill after previous successful report. 

OK Jack, sorry. I shall not post my positive experience again. I realise it doesn't help to rectify the situation. Sorry again.

[Srikcir]

For almost 10 years with a non O-A visa I always file notification by mail with EMS tracking and enclosed post stamp return envelope. Only once did I never receive the return notification. For about seven years Tracking was acknowledged by an agent mark. Then no acknowledged mark but still received new 90 day notice in the mail. 

Now I have a LTR visa requiring notification annually, simply go to OSS ,Chamchuri Square Building, Bangkok (next to an MRT station) that has a window for LTR only. Submit LTR notification, receive next date placed in passport - 10 minutes.

[ifmu]

11 hours ago, SAFETY FIRST said:

You'll find 99% of issues are due to foreigners Incompetence, not understanding the procedures here in Thailand. 

 

It's quite easy to post negative threads on AN, you'll get lots of likes but it won't make your life easier. 

 

I find dealing with government departments in Thailand quite easy and straight forward once you understand how their systems work. 

 

Maybe Thailand is not for you. 

 

absolutely .. these people need to do paperwork right  ... its up to them .. 

[mokwit]

3 minutes ago, ifmu said:

absolutely .. these people need to do paperwork right  ... its up to them .. 

Please explain how this applies having a 90 day report rejected for no discernible reason after using the autofill to populate the boxes with data from the Immigration computer

[Ben Zioner]

12 hours ago, Digitalbanana said:

3/ Do not have any international travel since the last successful online 90 day report, otherwise it does not work on your next 90 day after return.

Which implies that it will hardly ever work for anyone who enjoys 2 or 3 overseas holidays a year. This undue requirement by itself proves that their system is rubbish.

[bigt3116]

17 hours ago, Foxx said:

I have rarely encountered an operation which is so utterly unprofessional and generally incompetent.

 

"Paying voluntary National Insurance contributions - ridiculous processing time"

 

Seems you have a problem with your home countries computers too

 

🙂

[SouthThailand]

"Immigration - totally useless"

 

They are not.

[KannikaP]

28 minutes ago, mokwit said:

Please explain how this applies having a 90 day report rejected for no discernible reason after using the autofill to populate the boxes with data from the Immigration computer

It can be confusing when filling in Thai Immigration papers, when for example, the boxes to fill in dates have the day at the end of one line and then month and year at the start of the next. WHY they cannot have dates to be put as the conventional DD/MM/YYYY I cannot understand.

[SouthThailand]

12 hours ago, DrJack54 said:

So tired of these posts.

 

Why the grumpy response?

Please appreciate all replies that add to the conversation.