UK Passport renewal - email received 'send us your passport' 2 weeks after applying?

[Digitalbanana]

43 minutes ago, Andrew Dwyer said:

2 hours ago, kidneyw said:

I submitted my documents to VFS Global exactly nine weeks ago and still waiting for new passport to be approved. Multiple emails asking for more documentation from me; filling in a form to say my passport is lost; dealing with seven different teams at passport renewal in UK.

The list goes on and on.

What a shambles.

I agree it is a shambles !

Blamed partly on the move from Liverpool to Corby but it goes deeper than that, losing your passport has to be the ultimate f### up !!

 

What next ?

Presumably they are fast tracking a new passport for you ?

 Unless I am mistaken @kidneyw is not saying he lost his passport but the UK is asking for lost passport forms to be completed for some mistaken reason on the UK side? I assume he applied normally through VFS, showed his real pp, still holds it and sent off copies and everything else as verified by VFS.

[Andrew Dwyer]

7 minutes ago, Digitalbanana said:

 Unless I am mistaken @kidneyw is not saying he lost his passport but the UK is asking for lost passport forms to be completed for some mistaken reason on the UK side? I assume he applied normally through VFS, showed his real pp, still holds it and sent off copies and everything else as verified by VFS.

Yes, that makes more sense.

Needs more info from @kidneyw to understand what went wrong.

[kidneyw]

12 hours ago, Digitalbanana said:

 Unless I am mistaken @kidneyw is not saying he lost his passport but the UK is asking for lost passport forms to be completed for some mistaken reason on the UK side? I assume he applied normally through VFS, showed his real pp, still holds it and sent off copies and everything else as verified by VFS.

You got it sir.

[Digitalbanana]

35 minutes ago, kidneyw said:

You got it sir.

Please keep us updated kind sir how this turns out for you. Some of us are applying like you later in the year and next year.

[scubascuba3]

Sounds like the new passport office have got people being an al and not pragmatic at all, possible when new people take over, glad I'm not renewing mine until later in the year 

[BritTim]

On 3/31/2025 at 7:54 PM, DrJack54 said:

Could the OP mail the pp to avoid in person VSF .

Did you look into that option? 

 

Officially, that is not supposed to be allowed. However, several years ago, I know of two cases where a successful renewal from Thailand was achieved by applying direct to the Passport Office in the UK. Since your old passport needs to be provided in such an application, even if successful, it would put you in violation of Thai law which states that you need to have your passport available at all times. I would personally also be nervous about being without my passport for an indeterminant period of time, possibly many months if the UK officials decide to strike again.

[DrJack54]

45 minutes ago, BritTim said:

Officially, that is not supposed to be allowed.

Bit of misunderstanding. I meant post the pp from somewhere in Thailand to VFS in Bangkok.

Guess some folks use agent to deal with the application at VFS. 

Especially if located upcountry.