7-Eleven No Longer Gives Receipts - What Happened?

[alanrchase]

12:25 today.

[TexasCowboy]

You gotta be a member of the secret 2-5am club.  Maybe a double secret member.

[josephbloggs]

15 hours ago, bendejo said:

There are shops in the US where, at the end of the transaction, the cashier asks if you want a receipt.  If you say 'yes' the thing pops out of the register at the push of a button. 

 

 

Wow, they ask you if you want a receipt and if you say yes you get one? What happens if you say no - you don't get one?

That sounds like some kind of witchcraft.

[josephbloggs]

5 hours ago, steven100 said:

There's a reason why the Chearavanont family are the richest in Asia.  

 

go figure ....   !

Because they started from nothing and have grown in to a huge conglomerate with operations in 20 countries across many different industries. Or is it because they are cutting back on tiny paper receipts?

Can you explain?

[scorecard]

11 hours ago, StandardIssue said:

Getting rid of receipts is a huge cost savings for 7-11, BUT they should give one on request IMHO. I like the no receipt deal because it is very environmentally responsible. The exception is when I make larger purchases I want to make sure I get the discounts and the items were priced correctly. Sometimes I'll try to catch it on the POS digital display but 1 out of 10 times at 7-11 something is messed up. Either the discount or promotion isn't applied or the cashier makes a mistake and scans an item twice.

 

Keep in mind that:

- CP Thailand holds the 7/11 franchise for Thailand but it doesn't make all the rules.

- The brand owner (company in Japan) makes the rules and regulations, the processes etc.

 

It's very likely that they have to operate according to Japan commercial laws and regulations and that very probably means they must provide ever customer with some form of paperwork; items, total cost, change, etc.

 

And that probably means the same details in within the regulations / processes the franchise holder must observe.

 

Don't kid your self that CP is all powerful and can override he franchise regulations. 

 

 

[steven100]

39 minutes ago, scorecard said:

Don't kid your self that CP is all powerful and can override he franchise regulations. 

 

and everything they do involves a kickback ... especially in Thailand.   Anyone who thinks they are an honest family & company are dreamers. 

[impulse]

3 hours ago, alanrchase said:

12:25 today.

 

Did you say you were a member, and give them your phone number or QR code?

 

[connda]

Waste of paper.

[steven100]

some here it seems don't really understand Thailand and what company families do to get around rules and laws.  I'm perplexed that some members think otherwise.       

[impulse]

1 hour ago, steven100 said:

and everything they do involves a kickback ... especially in Thailand.   Anyone who thinks they are an honest family & company are dreamers. 

 

"Honesty" is all relative.  There are places in the world where you cannot be honest and succeed.  Greasing palms is an absolute necessity to even stay in business, much less thrive.  I don't know anything about that family.  But I wouldn't propose to hold them to a nanny state standard of honesty.

 

[steven100]

Just now, impulse said:

 

"Honesty" is all relative.  There are places in the world where you cannot be honest and succeed.  Greasing palms is an absolute necessity to even stay in business, much less thrive.  I don't know anything about that family.  But I wouldn't propose to hold them to a nanny state standard of honesty.

 

absolutely correct.    come on folks   '     wake up  !      TIT  .....

[scorecard]

1 hour ago, steven100 said:

and everything they do involves a kickback ... especially in Thailand.   Anyone who thinks they are an honest family & company are dreamers. 

I don't see your point.

[Liverpool Lou]

On 4/24/2025 at 5:50 PM, SeaMike01 said:

Has anyone else noticed this? Lately, none of the 7-Eleven stores in my area are giving receipts at all.

No, just come back from my local 7-Eleven with a receipt for my purchases.

[Liverpool Lou]

1 hour ago, steven100 said:

2 hours ago, scorecard said:

Don't kid your self that CP is all powerful and can override he franchise regulations. 

 

and everything they do involves a kickback ...

The thing is, you cannot back that assertion with anything empirical.

[steven100]

Just now, scorecard said:

I don't see your point.

i'm just saying that it's no surprise if receipts were stopped or whatever to circumvent any regulations.  Just say it saves 1000 baht per day across all their stores,  that's   365,000 baht saved per year on paper and ink costs.  

The family is rich and they get richer every day,   I noticed my coffee pack small has increased from 44 baht to 55 baht now over 6 months,  and many other items have gone up 20%.     Are they regulated or stupid question in Lieland sorry,  Thailand.

 

[steven100]

Just now, Liverpool Lou said:

The thing is, you cannot back that assertion with anything empirical.

nonsense.... TIT  .....  money talks,  or didn't you know that Lou ....       just sprouting off as usual.    Lol

[scorecard]

10 minutes ago, Liverpool Lou said:

The thing is, you cannot back that assertion with anything empirical.

I have no argument with your comment, except to say that the vast majority of comments here on AN are opinions not proven facts. 

[thailand49]

Where, I still getting in Pattaya

[rough diamond]

1 hour ago, thailand49 said:

Where, I still getting in Pattaya

And getting in CM in three of them in the last two days!

[josephbloggs]

2 hours ago, steven100 said:

i'm just saying that it's no surprise if receipts were stopped or whatever to circumvent any regulations.  Just say it saves 1000 baht per day across all their stores,  that's   365,000 baht saved per year on paper and ink costs.  

The family is rich and they get richer every day,   I noticed my coffee pack small has increased from 44 baht to 55 baht now over 6 months,  and many other items have gone up 20%.     Are they regulated or stupid question in Lieland sorry,  Thailand.

 

What utter tripe.

Have you seen the tiny little square of paper the receipts get printed on? What a ridiculous assertion. Dhanin Chearavanont is saving 20-30 baht per day per store (1,000 baht???? Get real) on paper, even though they haven't stopped giving receipts.

Been to two 7-Elevens today and I got receipts in both.

And Dhanin Chearavanont is to blame for the price of your coffee??

So tell me, if they are stopping tiny squares of paper to get richer why did they invest in manufacturing of recycled plastic bags only to give them away for free? No one would complain if they didn't give bags as everyone else stopped (and so did they until they could set up manufacturing). Any idea Mr Business Genius? 

[josephbloggs]

22 minutes ago, rough diamond said:

And getting in CM in three of them in the last two days!

This thread is nonsense. I have been to several stores over the last few days and got receipts in each of them.

Has any one else apart from the OP been refused a receipt?

It just makes Steven100's conspiracy even more ridiculous.

[DD86]

It's not 7-11 only. I noticed more shops don't like to print receipts, like mini Lotus's, my drug store and some more.

Are they trying to save cost? For private shops it looks like tax evading; no receipt no official sales.

[rough diamond]

31 minutes ago, josephbloggs said:

It just makes Steven100's conspiracy even more ridiculous.

+1

[Puccini]

10 hours ago, scubascuba3 said:

Here you go, i was right, made a purchase earlier and hey presto a receipt on the app

 

That's bloomin' marvellous.  How does one sign up for membership to get these digital receipts with a button to tap or click on to have it in a PDF format? However, does this PDF document have the VAT information my accountant needs for tax purposes (seller's VAT number and  VAT amount)?

[josephbloggs]

9 minutes ago, Puccini said:

 

That's bloomin' marvellous.  How does one sign up for membership to get these digital receipts with a button to tap or click on to have it in a PDF format? However, does this PDF document have the VAT information my accountant needs for tax purposes (seller's VAT number and  VAT amount)?

I believe you can get a full tax invoice through the app if you set it up. 

https://www.7eleven.co.th/promotion/allmember/1658-etax?

 

[scubascuba3]

10 hours ago, steven100 said:

i'm just saying that it's no surprise if receipts were stopped or whatever to circumvent any regulations. 

Receipts are still available, paper and/or app, you lot are arguing about nothing

[emptypockets]

21 hours ago, KannikaP said:

And if you say YES, must you then get your phone out for the receipt to be added to the correct account, thereby holding up customers behind you?

There's usually a terminal where you punch in your phone number. No need to use your phone at all.

[alanrchase]

17 hours ago, impulse said:

 

Did you say you were a member, and give them your phone number or QR code?

 

No. Just paid cash.

[impulse]

23 minutes ago, alanrchase said:

No. Just paid cash.

 

Good info.  Someone above seemed to think members won't get a receipt, but that the information can be found on their membership app. 

 

So that half of the question remains unanswered.

 

[KhunLA]

They usually ask (in Thai) 'do you have a member card' ... if you don't understand what they said, before they start to ring you up, simply say 'no or mai'  ... as I do, and they always issue me a receipt.  

 

They also give me the little 'one baht coupons' to use in the future for a discount.   At least fake like you understand what they say, use 'mai krup' instead of 'no' when asked.   Then they'll treat you like a Thai or long term expat, instead of an idiot tourist, with that blank expression and no reply to a simple question.

 

Unless I suspect a discrepancy, it gets filed in the bin, just outside the door.