Bangkok Bank has now banned taking screen captures in the app. I often used it but yesterday tried and received this message.

 

 

Kasikorn the same.

Most, if not all banking apps are the same.

 

This is done as a security measure.

 

Eric.

1 minute ago, Stressed Eric said:

Most, if not all banking apps are the same.

 

This is done as a security measure.

 

Eric.

Last night was first time with BBL.

 

Really how is a security feature? If I have the app open and I take a screen cap what is the problem? 

3 minutes ago, Dazinoz said:

Last night was first time with BBL.

 

Really how is a security feature? If I have the app open and I take a screen cap what is the problem? 

...ask the app devs!

 

I don't know how it is a security feature, but that is the reason given for not allowing screen captures of banking apps.

 

Eric.

15 minutes ago, Dazinoz said:

Bangkok Bank has now banned taking screen captures in the app. I often used it but yesterday tried and received this message.

 

 

 

I just got a popup on my Samsung android phone saying "This app doesn't allow screenshots".

Just now, shdmn said:

 

I didn't get that message on my Samsung android phone, just a popup saying "This app doesn't allow screenshots".

The message appeared in my "photos" on iPhone.

Most banks do not allow screenshots. This is a security measure to avoid that sensitive information is captured by other apps or programs. Just imagine a malicious app trying to steal your financial information by capturing informations within your bank app.

25 minutes ago, msbkk said:

Most banks do not allow screenshots. This is a security measure to avoid that sensitive information is captured by other apps or programs. Just imagine a malicious app trying to steal your financial information by capturing informations within your bank app.

 

It worked a few days ago.  There should be a secondary auth asking for my phone code in order to initiate screen cap to avoid the type of scenario you described.  I use 2FA authentication apps and that's what they do before I can access the 2FA code.  If it's secure enough for them it should be good enough for a banking app.

 

Any security 'solution' that prevents me from doing useful legit things is NOT a proper solution.

27 minutes ago, Dazinoz said:

Last night was first time with BBL.

Now? First time?

First time you tried maybe.

Since years on with Bangkok Bank app on Android.

Bangkok Bank, SCB, Kasikorn, Krungsri: none of them allowed screenshots.

SCB (in the past) paranoid about developer mode/USB data connection.

Krungsri only once came with a warning "non standard keyboard" (Gboard in use).

 

41 minutes ago, Dazinoz said:

Bangkok Bank has now banned taking screen captures in the app. I often used it but yesterday tried and received this message.

There is more to your story.

It's not the usual popup for screen shot forbidden.

But the second part says you have screen recording app in use.

I tried the same and no it won't work!

Why do you need the screenshots? Not arguing against it, but for me each transaction is saved in my photos so I never had a need to do it.

3 minutes ago, KhunBENQ said:

Now? First time?

First time you tried maybe.

Since years on with Bangkok Bank app on Android.

Bangkok Bank, SCB, Kasikorn, Krungsri: none of them allowed screenshots.

SCB (in the past) paranoid about developer mode/USB data connection.

Krungsri only once came with a warning "non standard keyboard" (Gboard in use).

 

YEp NOW. I used the day before to show someone my balance and as I have been using it 12 years no issues as it only started NOW.

2 minutes ago, Dazinoz said:

YEp NOW. I used the day before to show someone my balance and as I have been using it 12 years no issues as it only started NOW.

What mobile/OS?

It never was allowed on mine and others as you can read.

38 minutes ago, Dazinoz said:

Last night was first time with BBL.

 

Really how is a security feature? If I have the app open and I take a screen cap what is the problem? 

Shows you how far behind the times that bank is. Other banks doing this for years already.

 

Preventing sensitive data from being saved on the device

• A screenshot can capture:
• account numbers
• balances
• transaction details
• one-time passwords (OTPs)
• QR payment codes

If these images sit in the photo gallery, they could be accessed by:

• malware that scans images,
• other apps with gallery permissions,
• someone who briefly gets into your phone.

3 minutes ago, KhunBENQ said:

here is more to your story.

It's not the usual popup for screen shot forbidden.

But the second part says you have screen recording app in use.

I tried the same and no it won't work!

Why is there more to my story? I think I know what is happening to me.

 

I don't get a popup in the app when I take a screen shot but the message I posted appears in my "photo" on iPhone.

 

And other than the screen shot, which in itself is a screen recording, but I did not have any other screen apps recording unless  I have a secret malicious app.

 

 

1 minute ago, KhunBENQ said:

What mobile/OS?

It never was allowed on mine and others as you can read.

 

2 minutes ago, KhunBENQ said:

What mobile/OS?

It never was allowed on mine and others as you can read.

Apple iOS 26.0.1.

Protecting you from yourself.

18 minutes ago, davb said:

Why do you need the screenshots? Not arguing against it, but for me each transaction is saved in my photos so I never had a need to do it.

 

If your app automatically takes screenshots then of course you don't need to do it yourself.  Bangkok Bank app does not automatically take screenshots nor would I want it or any other app to do so. 

 

What app are you using that is doing that?  

Just now, shdmn said:

 

If your app automatically takes screenshots then of course you don't need to do it yourself.  Bangkok Bank app does not automatically take screenshots nor would I want it or any other app to do so.

Previously when I did a transaction with Bangkok Bank the transaction was automatically saved in my photos app on my iPhone. I have not tried it since I got this new message ( for me anyhow).

 

This was "sent" to me yesterday. Automatically in my photos app.

7 minutes ago, shdmn said:

 

If your app automatically takes screenshots then of course you don't need to do it yourself.  Bangkok Bank app does not automatically take screenshots nor would I want it or any other app to do so. 

 

What app are you using that is doing that?  

 

Kasikorn does that, or rather it saves an image of the transaction receipt.  I don't think there is anything on the receipt that could be used to access the account, it is simply something to send to a vendor (for instance) to prove payment has been made.  

15 minutes ago, shdmn said:

 

If your app automatically takes screenshots then of course you don't need to do it yourself.  Bangkok Bank app does not automatically take screenshots nor would I want it or any other app to do so. 

 

What app are you using that is doing that?  

 

I use the Bangkok Bank app on an iPhone. I have the latest version of the app and used it last night. It saved a photo of the transaction to my photos. Maybe there is a setting that controls this? 

I only use my computer for banking, never my phone so a screen  copy & paste  is the only way I can show I have paid, never had a problem doing it, just did one a couple of days ago, dont trust phones for banking at all

1 minute ago, seajae said:

I only use my computer for banking, never my phone so a screen  copy & paste  is the only way I can show I have paid, never had a problem doing it, just did one a couple of days ago, dont trust phones for banking at all

I use my phone a lot. Use scan QR code most of the time now and have never had a problem so far.

 

Just my choice.

3 minutes ago, davb said:

 

I use the Bangkok Bank app on an iPhone. I have the latest version of the app and used it last night. It saved a photo of the transaction to my photos. Maybe there is a setting that controls this? 

Yes - the app has an option in Settings to automatically save each transaction slip. However, I tried to take a screenshot and got this ...

I use the Etrade app now and then.  It also does not allow my phone to take screen shots.  Seems odd that an app can prevent a phone intrinsic function from working.  

Moving to the Banking forum. 

1 hour ago, msbkk said:

Most banks do not allow screenshots. This is a security measure to avoid that sensitive information is captured by other apps or programs. Just imagine a malicious app trying to steal your financial information by capturing informations within your bank app.

No account numbers are shown in my bank app, it's starred out.

But 2 phones solves any problems with taking screen shots.

2 hours ago, Dazinoz said:

Bangkok Bank has now banned taking screen captures in the app. I often used it but yesterday tried and received this message.

It's been like that for ages. 

 

I used to take long screenshots of History, very handy 

Not unusual for a banking app. My bank in England doesn't allow screenshots on their app either.