I am suddenly having problems signing on with my Skype account. I have tried having security code sent to phone and also to email address.  I key that in OK and then get

 

 

Any ideas what I should do next as I do not understand this message?

1 minute ago, lelapin said:

Any ideas what I should do next as I do not understand this message?

Skype is owned by Microsoft.

You need to sign in to your Microsoft account as that's where they store all your data.

I have signed in OK but I have only just bought this Acer computer and it does not seem to be included in devices on my Microsoft account. When I try to add it I am asked for the serial no. Where would I find this on my computer.

Serial number and other data should be on the data plate/sticker on the bottom or back of the PC. Should have model number and more. If you have the original boxes and such this data will also be on the box.

1 hour ago, BritManToo said:

Skype is owned by Microsoft.

You need to sign in to your Microsoft account as that's where they store all your data.

Bill Gates is a scoundrel and scallywag of the highest order. 

 

Webex is the alternative fashion. 

I have never had them ask for that and I have changed and added computers

Didn't realize people still used Skype!!!

54 minutes ago, lelapin said:

When I try to add it I am asked for the serial no.

That's a strange thing for them to ask for  never seen or heard of that before  highly suspicious in my opinion.

9 minutes ago, Will B Good said:

Didn't realize people still used Skype!!!

Sorry about that but I am 80 and my sister in the UK is 87 and her hearing isn't that good so if I just shouted to her through my window she probably wouldn't hear me.

2 minutes ago, lelapin said:

Sorry about that but I am 80 and my sister in the UK is 87 and her hearing isn't that good so if I just shouted to her through my window she probably wouldn't hear me.

Point taken, but WhatsApp, Signal, etc are so much easier to use.

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28 minutes ago, Will B Good said:

Point taken, but WhatsApp, Signal, etc are so much easier to use.

On a PC?

29 minutes ago, JetsetBkk said:

On a PC?

Yes.

I use Messenger most of the time but my sister isn't on F/B

2 hours ago, Will B Good said:

Didn't realize people still used Skype!!!

I use it all the time, makes me appear to be living in London and using a landline to call.

Perfect for pensions and banking phone calls, and they can call me back in my 'London' home.

1 minute ago, BritManToo said:

I use it all the time, makes me appear to be living in London and using a landline to call.

Perfect for pensions and banking phone calls, and they can call me back in my 'London' home.

Must remember that....555

 

Do you have backdrop? Tower of London?

2 minutes ago, Will B Good said:

Must remember that....555

Do you have backdrop? Tower of London?

BT Landlines don't have a camera!

(just Caller ID)

On 11/10/2021 at 8:44 AM, BritManToo said:

Skype is owned by Microsoft.

You need to sign in to your Microsoft account as that's where they store all your data.

I use Skype about once a year when someone sends me something on it (even tho I tell them not to), otherwise its turned off.

 

I just had to open Skype first time in 6 months yesterday on my Win11 PC and the password it needed was a Skype pwd I have always used, not my Microsoft account pwd. I was however already logged into Microsoft as part of Win11 operating system and to access my OneDrive files.

Skype is the easiest and one of the cheapest ways to make international calls. I don't use it so often now as family calls have moved to WhatsApp and Line, but it's invaluable for contacting banks and business calls.

On 11/10/2021 at 10:24 AM, Will B Good said:

Point taken, but WhatsApp, Signal, etc are so much easier to use.

Whatsapp and Signal can't call landlines. 

1 minute ago, Chris.B said:

Whatsapp and Signal can't call landlines. 

People have landlines?

3 minutes ago, Will B Good said:

People have landlines?

Banks, other financial institutions and governments only have landlines.

11 minutes ago, Will B Good said:

People have landlines?

Yes, most businesses, financial institutions, government offices and in the UK, fibre optic internet need a phone landline.

 

Skype can also call mobile phones which do not need an app installed or internet. Beat that then!

 

if you go to www.skype.com on your computer, there  is an option to sign in on the top right  hand side of the  page. Click on the small downward pointing arrow next to it and it will give you the option  "My account" and sign in to Skype.

 

I think you will need to use the account one.

I cannot understand why yhey would want details about your computer. It is none of their business.

 

 

I have at regular times that request from microsoft .Microsoft, it  just ask to login on your account with pin (in my case) or password and then all is O.K. again .It is a security matter for your Microsoft Account .

With using only a local account you might not get that regular  security question

15 minutes ago, Will B Good said:

People have landlines?

Yes ....and with some Voip you can even call them for free or at very low costs

Just now, david555 said:

Yes ....and with some Voip you can even call them for free or very low costs

Which ones apart from Skype?

1 minute ago, Chris.B said:

Which ones apart from Skype?

I use Voipbuster ...just google many from same provider with different names and by crediting 200 minutes free call to some countrys (listed) even mobile calls 

5 hours ago, Chris.B said:

Which ones apart from Skype?

here some rates  , if using  caller I.D. from a E.U. member state  (only for I.D. not taking credit ) mobile is even cheaper ,

10 minutes ago, david555 said:

here some rates  , if using  caller I.D. from a E.U. member state  (only for I.D. not taking credit ) mobile is even cheaper ,

30 cents a minute to Belgium mobiles is not too cheap.

 

UK rates are 13p a minute landline and 15p a minute mobiles. I think Skype can beat those rates.

 

What about Google Duo, anyone? How does it work?