I originally had a "Total Security 1 Device" package 3 years ago.

When it expired I replaced it with a Kaspersky "Total Security 3 Devices" package.  No problems.  It expires tomorrow.
In Central Khon Kaen I asked a computer shop ( Banana ) is it ok to replace with a "1 Device" package, fine they said.
They gave me a "Renewal for Existing User Only" box for 1 device.

 

I have tried to complete the registration process but each time I get a message saying "Error - not the same package.
No refund is allowed on opened box.

Guess I have been screwed
 

OP - Sorry forgot to ask "What is a good alternative to Kaspersky for a 4 year old ACER laptop with Win7 ???

I used " K" for many years , but used the " Internet Security  " package for a single user.

However, due to recent events in Ukraine, I have dispensed with " K " and have gone for a " Bitdefender Total Security Package " 

All reviews rate Bitdefender as highly as " K " and the cost for a 3 user Pakage over 2 Years is about half the price of " K "

Check it out on Bitdefender Thailand website, and also purchase from here if you decide to buy - its legit.

The other sellers are selling older issues cheaper and calling it 2022 version _ beware.!

I run Bitdefender on Windows 8 and Daughter on Windows 11 and the spare is for a Machine on Widows 10 ( when she gets round to giving it an enima.

Forgot can also Secure Mobile Phones on IOS and on Android

Bit Defender. Used it for years and always in the top 3 of effective Anti Virus software.

Microsoft Defender - though I note you're running Win7. 

avast

what about trying norton?????

OR avg WHICH Is free....just download it

I've found Avira security the best of the free AV and firewall apps for Win (I'm still using 10)

Windows 7 is not updated anymore. It doesn't matter which anti-virus program you use. It won't be able to protect you as much as a newer system.

 

End of Support for Previous Versions of Windows | Microsoft

 

1 hour ago, Speedo1968 said:

I originally had a "Total Security 1 Device" package 3 years ago.

When it expired I replaced it with a Kaspersky "Total Security 3 Devices" package.  No problems.  It expires tomorrow.
In Central Khon Kaen I asked a computer shop ( Banana ) is it ok to replace with a "1 Device" package, fine they said.
They gave me a "Renewal for Existing User Only" box for 1 device.

 

I have tried to complete the registration process but each time I get a message saying "Error - not the same package.
No refund is allowed on opened box.

Guess I have been screwed

Uninstall the current package and install the new....

 

or https://www.lazada.co.th/products/kaspersky-total-security-2021-1-year-3-device-global-key-i2518839993.html or  https://www.lazada.co.th/products/kaspersky-total-security-2022-2-year-3-drive-i3706919644-s14031471740.html

1 hour ago, Speedo1968 said:

OP - Sorry forgot to ask "What is a good alternative to Kaspersky for a 4 year old ACER laptop with Win7 ???

How can a four year old laptop have Windows 7? ????

No antivirus is needed.

 

Do regular backups onto an SD card or another device.

 

Use a browser with a Sandbox if you are going to be clicking on links you feel are questionable.

 

Use a Password Minder.

 

Password protect your Notes or whatever else you are worried about others seeing.

 

 

 

 

 

10 minutes ago, JimmyJ said:

No antivirus is needed.

 

Do regular backups onto an SD card or another device.

 

Use a browser with a Sandbox if you are going to be clicking on links you feel are questionable.

 

Use a Password Minder.

 

Password protect your Notes or whatever else you are worried about others seeing.

 

 

 

 

 

Nonsense....

Do you imagine someone still running Windows 7 and unable to navigate a simple renewal, is going to do any of the things that you suggest? 

1 minute ago, Bruno123 said:

Nonsense....

Do you imagine someone still running Windows 7 and unable to navigate a simple renewal, is going to do any of the things that you suggest? 

 

I gave my general response to that question, but your point is well taken.

 

 

 

 

 

 

 

 

Bit defender- total security  package- up to 5 'machines' for about  16£ per year. Its covers my android phones and Microsoft  laptop

19 minutes ago, The Hammer2021 said:

Bit defender- total security  package- up to 5 'machines' for about  16£ per year. Its covers my android phones and Microsoft  laptop

Exactly. Plus an upgrade of the Windows OS. Not even sure if Bitdefender in its newest version would run on Windows 7 but anyway security wise it is nonsense to run such an outdated unsupported OS. Bitdefender may interfere with an android phones functionality. Had to disable it on my older Samsung S9 but for desktop and laptop it is the best choice.

 

And "no antivirus is needed" is nonsense to the square. Ever heard of Ransomware etc. ? A proper backup solution is needed as well. I would suggest Acronis together with an external USB disc (at least one).

2 hours ago, Speedo1968 said:

OP - Sorry forgot to ask "What is a good alternative to Kaspersky for a 4 year old ACER laptop with Win7 ???

Windows 11 with Defender.

2 hours ago, pomchop said:

avast

No

1 hour ago, blackshadow said:

what about trying norton?????

OR avg WHICH Is free....just download it

No

personal attack removed

On 8/12/2022 at 10:43 AM, Speedo1968 said:

OP - Sorry forgot to ask "What is a good alternative to Kaspersky for a 4 year old ACER laptop with Win7 ???

Microsoft Security Essentials is good until--ah, 2023. ????

 

Kapersky Security Cloud is pretty light, gets some good buzz. If you know a bit about what you're doing you might easily be able to get away with Comodo Firewall, fairly light, and Ublock Origin guarding your browser, except for AN ads of course. Might harden your hosts file with Spybot Search & Destroy. Besides that, run Malwarebytes Free once a week. You won't find any support here for keeping your Win 7 running, but it still has its fans out there.

 

 

 

 

On 8/12/2022 at 1:33 PM, KannikaP said:

Windows 11 with Defender.

The only correct answer.

17 hours ago, Roger That said:

The only correct answer.

The cool thing is how our gurus know the OP's laptop meets the requirements for Win 11 and, morever, would run well on it.???? Must the forum software offering remote access to members' computers. Or could be the usual Prescient Eyeballs after quaffing a few bottles of Chang.

Showing an interest in anti-virus suggests a desire to keep the PC secure.

 

With this in mind, running an OS (Windows 7) that has not received updates / is out of support for over 2 years is a thoroughly bad idea.

 

The only realistic solution is to update to a newer Windows. 11 would be logical as it is the newest but 10 would also be suitable.

On 8/12/2022 at 10:43 AM, Speedo1968 said:

OP - Sorry forgot to ask "What is a good alternative to Kaspersky for a 4 year old ACER laptop with Win7 ???

Windows 7? Forget  it...

On 8/12/2022 at 12:27 PM, JimmyJ said:

No antivirus is needed.

 

Do regular backups onto an SD card or another device.

 

Use a browser with a Sandbox if you are going to be clicking on links you feel are questionable.

 

Use a Password Minder.

 

Password protect your Notes or whatever else you are worried about others seeing.

And does any of that protect against a keyboard logger which "knows" exactly which passwords and other things you type? No!

On 8/12/2022 at 1:40 PM, Bruno123 said:

No

I thought you were an expert in the PC field, why don't you post some of that expertise instead of a lonely "No"....? ????

48 minutes ago, Roger That said:

Showing an interest in anti-virus suggests a desire to keep the PC secure.

Ah! Yes.

 

48 minutes ago, Roger That said:

With this in mind, running an OS (Windows 7) that has not received updates / is out of support for over 2 years is a thoroughly bad idea.

Non-optimal, I'd call it. Can be done, however, if that's what the OP really wants. Lot of love still for Win 7, so a lot of people use it and continue discussing Win 7 actively in real computer forums. They'll only abandon it when some app they need won't run under 7 and then many will move to Linux.

 

Fact is, if you know what you're doing (don't click on phishing links, don't open attachments from unknown senders, don't download this or that, don't click on ads on porn or gambling sites, etc.) and you use a good anti-virus, browser protection, and a firewall, you're probably going to be as safe as the average naif rubbing along on his Win 10 or 11.

 

MSE has been continually updated and will until 2023, if M'soft doesn't change its mind again. You can also get the extended updates, if one is of a mind, but you didn't know that. OH--those are going to run out, too.????

 

It does, however, earn considerable cred on the forum to suggest Win 11 off the bat for an old computer whose specs you have no idea about. So high tech. Well done!

1 hour ago, transam said:

I thought you were an expert in the PC field, why don't you post some of that expertise instead of a lonely "No"....? ????

Sometimes 'less is more'....perhaps something you still need to learn.

52 minutes ago, Bruno123 said:

Sometimes 'less is more'....perhaps something you still need to learn.

That is not how schools or Universities work, now is it....????