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Posted

Is anyone else experiencing very slow speeds with 3BB?

 

I'm based in Chiang Mai if that makes a difference....

 

Thanks in advance.

 

Best regards

Posted

You have to start with 3BBs own speedtest:

https://speedtest.3bb.co.th/

Be aware that highest speeds can only be reached with wired connection not via WiFi.

If the results are significantly worse than the package you pay for, you can ring 3BB.

 

But as already written: some more details, concrete examples would be helpful.

  • Thanks 1
Posted

Could perhaps also be the browser you use at certain times of the day.
Where I live outside Banphai 50km south of Khon Kaen I often have to switch browsers if I am watching a TV series online around 9pm.
I try to download tv series ( mainly UK ) to watch in the evening but, this is getting harder and harder with restrictive practices by Youtube and Google.    Even Dailymotion is not as easy as before.
As others have said if still an issue talk with 3BB.

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Posted
7 hours ago, Speedo1968 said:

Could perhaps also be the browser you use at certain times of the day.
Where I live outside Banphai 50km south of Khon Kaen I often have to switch browsers if I am watching a TV series online around 9pm.
I try to download tv series ( mainly UK ) to watch in the evening but, this is getting harder and harder with restrictive practices by Youtube and Google.    Even Dailymotion is not as easy as before.
As others have said if still an issue talk with 3BB.

If you send me the names of what you need via PM; I will provide easy links for you.

Posted

I am 150 kms north of Chiang Mai and have to say that 3BB have always provided excellent service.

However over the last couple of months there have been continual breakdowns usually lasting about 12 hours including one yesterday.

Posted

Two tests show below with 3BB. I am in Padaet, Chiang Mai on Fibre. First test is 3BB own test page and second is testy.net.

Screen Shot 2021-09-15 at 11.28.14 am.png

Screen Shot 2021-09-15 at 11.28.03 am.png

  • Thanks 1
Posted
On 9/14/2021 at 6:08 PM, Bruno123 said:

If you send me the names of what you need via PM; I will provide easy links for you.

Thanks will contact you in the next few days.
 

Posted

3BB Phuket, single threaded to/from Singapore - awful. My IPTV stopped for an hour or so:

 

931200327_14W10FirefoxIPTVOffScreenshot2021-09-16214807.jpg.b8e8b9e75f10008a94602edd3ff595d3.jpg

 

1883664383_13W10ChromeIPTVOffScreenshot2021-09-16214512.jpg.4f57931b9873cbcf409d004271b313b3.jpg

 

IPTV now OK (2 hours later):

838677572_18W10ChromeIPTVOffXPPCOffW10LaptopOffPhoneOffScreenshot2021-09-16215959.jpg.a12e0f5834ecc2f0a83178cd1312dcd1.jpg

Posted

Last night 3BB was very slow in Phuket. I heard AIS was also slow for some Singapore destinations as well. Probably shark attack to some submarine cables?

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Posted

My IPTV provider emailed me to say that there was an Internet outage from Thailand to all sites and lasted about 2 hours from about 8pm to 10pm.

 

1409576420_1W10ChromeScreenshot2021-09-16201950.jpg.d152e360b93203fb03a766c7b29a94c8.jpg

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