More Lazada PC / website annoyance - Or is it just me?

[Crossy]

Recently my Chrome browser (3 different machines) has decided not to remember my Lazada username.

 

Password remembered OK once I've typed my email address.

 

Since I use a gmail address the "log in using Google" works ok, but it's still more clicks.

 

Lazada really, really want us to use their App. I really, really don't want too!

 

Just me??

[gargamon]

Shopee login is still ok. I don't use lazada as their website was a bit cumbersome. Looks like you're needing to make the switch too. 

[stoner]

change browser. be brave. 

[Crossy]

5 minutes ago, stoner said:

change browser. be brave. 

 

OK, that browser installed, let's see if it remembers tomorrow morning ????  

[sammieuk1]

I think their algorithm is set on pissing customers off especially the search engine and logging on has a problem if your device is in English so the Mrs. takes over and nothing gets ordered that is my experience ???? 

[scubascuba3]

Lazada app is very good, that's all i use

[connda]

57 minutes ago, Crossy said:

Recently my Chrome browser (3 different machines) has decided not to remember my Lazada username.

 

Password remembered OK once I've typed my email address.

 

Since I use a gmail address the "log in using Google" works ok, but it's still more clicks.

 

Lazada really, really want us to use their App. I really, really don't want too!

 

Just me??

Try the Chromium browser.  I've found that Lazada product pages aren't loading in Firefox (which I've found to be an all too common problem with FF over the last couple of years).
Anyway, Chromium is open source (not Google) and works very well. In fact, Chrome is open-source Chromium that Google has d**ked with.  I'd rather have less 'features" and a more stable platform.
I'm starting to use Chromium as my "go to" browser now as FF pukes on more and more sites that I often use.
And I have had no problems with Lazada logons using Chromium.

Info here: https://www.chromium.org

[Sophon]

1 hour ago, Crossy said:

 

OK, that browser installed, let's see if it remembers tomorrow morning ????  

I use Brave, and it doesn't remember my username on Lazada.

[HappyExpat57]

Latest Chrome no longer remembers my Lazada login info either. My gut feeling is they want us to use the cell app so they no longer have to manage servers for us pc users. That's what SCB did, and I find that to be a nuisance. I DON'T like the SCB app and miss the convenience of the pc interface.

[connda]

4 minutes ago, HappyExpat57 said:

Latest Chrome no longer remembers my Lazada login info either. My gut feeling is they want us to use the cell app so they no longer have to manage servers for us pc users. That's what SCB did, and I find that to be a nuisance. I DON'T like the SCB app and miss the convenience of the pc interface.

Me too.  In fact, I simply detest everything Android and 'smartphones' in general. 

[scubascuba3]

Guys, get with the program and move to the apps, easier now than later when older

[nobodysfriend]

Did anyone notice that Lazada changed their " Return policy " ?

Much worse . You have to confirm reception within 3 days ( 7 if you extend ... ) , and after reception is confirmed by the client , no returns possible .

 

I use FF on Linux , have no problem logging in ...

[AustinRacing]

13 hours ago, sammieuk1 said:

I think their algorithm is set on pissing customers off especially the search engine and logging on has a problem if your device is in English so the Mrs. takes over and nothing gets ordered that is my experience ???? 

I’m a seller on Lazada. Similar issues. Paid ads don’t get you anywhere on ranking, registration process lengthy, no English help and the list goes on. No wonder they’re losing out more and more to Shopee. 

[CecilM]

Just you. ????

I fought hard for years to remain app-less because I just didn’t want to. Now I use Apps and am happier for it. It’s just so much easier than web based. 
My prediction is that many companies will stop updating their web based portals (if they haven’t already). I like to tell myself that I’ve noticed this trend over the past few years. 

[CecilM]

2 minutes ago, nobodysfriend said:

Did anyone notice that Lazada changed their " Return policy " ?

Much worse . You have to confirm reception within 3 days ( 7 if you extend ... ) , and after reception is confirmed by the client , no returns possible .

 

I use FF on Linux , have no problem logging in ...

Yes they did. But to their credit they’ve made the change pretty clear (big window with red text).

Returns still work as easily as before. I just returned 2 orders last week and many more in the previous weeks. 100% success and refunded money. 

[nobodysfriend]

Just now, CecilM said:

Yes they did. But to their credit they’ve made the change pretty clear (big window with red text).

Returns still work as easily as before. I just returned 2 orders last week and many more in the previous weeks. 100% success and refunded money. 

Now , if you make a return request , after you bought something from a THAI seller , your request has to be examined by a Lazada team , who wants you to provide photos etc and open a ' dispute ' to prove what is wrong with the item you bought , before they grant the return .

Don't know about stuff bought from chinese sellers yet ...

Up to their discretion to allow you to return the item .

[IAMHERE]

I use Chrome and the same problem with sign on I have. Notice my 'to buy'  is screwed up too, miss match between picture and description. 

[RocketDog]

13 hours ago, Crossy said:

 

OK, that browser installed, let's see if it remembers tomorrow morning ????  

GhosteryDawn is the only way to go. Give it a look.

[andre47]

I also have problems using the Lazada website with the Chrome browser.
 

1. login data is no longer saved
2. when I select items from my shopping cart to pay, the system hangs and does not let me pay
3. when I want to upload pictures in Lazada messenger or return input, it doesn't work either.
 

I use Firefox now, everything works without problems.

[zyphodb]

12 hours ago, Sophon said:

I use Brave, and it doesn't remember my username on Lazada.

As do I, my password manager fills my user name etc. in so don't have that problem...

[1sickpuppy]

14 hours ago, Crossy said:

Recently my Chrome browser (3 different machines) has decided not to remember my Lazada username.

 

Password remembered OK once I've typed my email address.

 

Since I use a gmail address the "log in using Google" works ok, but it's still more clicks.

 

Lazada really, really want us to use their App. I really, really don't want too!

 

Just me??

Buy sticky password manager is cheap and last for life and updates often, ive used it for years and is safer then you only have to remember password for that

[NE1]

14 hours ago, Crossy said:

Recently my Chrome browser (3 different machines) has decided not to remember my Lazada username.

 

Password remembered OK once I've typed my email address.

 

Since I use a gmail address the "log in using Google" works ok, but it's still more clicks.

 

Lazada really, really want us to use their App. I really, really don't want too!

 

Just me??

I have been having the same problem.

But I just tried clicking in the blank password box , and my e mail and password appear.

 

Using Chrome browser.

 

 

Edited September 6, 2023 by NE1

[Drumbuie]

17 minutes ago, andre47 said:

I also have problems using the Lazada website with the Chrome browser.
 

1. login data is no longer saved
2. when I select items from my shopping cart to pay, the system hangs and does not let me pay
3. when I want to upload pictures in Lazada messenger or return input, it doesn't work either.
 

I use Firefox now, everything works without problems.

I've been using the internet since th 1980s and my browser these days is Waterfox ( built on FF) because I don't like Chrome's intrusiveness. Lazada works fine on WF. Incidentally, WF is set to delete all cookies every time it closes, but to remember logins on specific sites. 

 

If you're having problems with the Lazada site on Chrome, might help to check your settings? 

 

(Even better, switch to a browser that doesn't harvest every detail of your life. See also "search engines" - try Ecosia or DuckDuckGo). 

[Crossy]

3 minutes ago, NE1 said:

I have been having the same problem.

But I just tried clicking in the blank password box , and my e mail and password appear.

 

Using Chrome browser.

 

Well knock me sideways with a wet lettuce!

 

Why didn't I think of that, works like a charm ???? 

[Dionigi]

14 hours ago, Crossy said:

Recently my Chrome browser (3 different machines) has decided not to remember my Lazada username.

 

Password remembered OK once I've typed my email address.

 

Since I use a gmail address the "log in using Google" works ok, but it's still more clicks.

 

Lazada really, really want us to use their App. I really, really don't want too!

 

Just me??

Then Don't

[Xonax]

Just click on the password box and your user name and password will miracously appear.

[Digitalbanana]

14 hours ago, connda said:

I've found that Lazada product pages aren't loading in Firefox

I've been using FF without issues on Lazada and it also remembers my login id. That said I always choose Shopee first as prefer their service, but if it ain't on sale there Lazada works.

[Cake Monster]

Where to start

Frequently unable to log in

Every Item showing " out of Stock ". After several refresh and exits sometimes the price shows

Place order and unable to process any payment method

Its got so bad that I rarely use Lazada now, and am using Shopee

Shopee seems fine for me

 

[sikishrory]

Very dangerous trusting Google to remember all your passwords.

Much safer using a password manager like bitwarden or LastPass or something.

[CecilM]

2 hours ago, nobodysfriend said:

Now , if you make a return request , after you bought something from a THAI seller , your request has to be examined by a Lazada team , who wants you to provide photos etc and open a ' dispute ' to prove what is wrong with the item you bought , before they grant the return .

Don't know about stuff bought from chinese sellers yet ...

Up to their discretion to allow you to return the item .

I’ve returned lots items to both Thai and Chinese sellers. Click return, upload photo, select pickup date. Done.
100% refund success. 0% disputes or rejections.