90 days report moronic rejection reason

[andreww]

Just letting everybody know about brand new retardation in 90 days online reporting. 

 

I've been living at the same place for last 3+ years and doing 90 days reports online every 3 month without any hassle. My previous report was in August, everything went smoothly. 

 

Yesterday I filled another report for myself and my elderly neighbour, and today morning his report was approved, but mine was rejected with a reason "Disapproved because the accommodation information does not match the information in the system." (ไม่อนุมัติเนื่องจากข้อมูลที่พักไม่ตรงกับที่แจ้งใว้ในระบบ). Thinking I made a typo somewhere, I double check my application -- everything's in order. I submit report again (takes only 10 seconds as everything is autocompleted by the browser) -- same rejection reason via email 30 mins later. Two more times I submit by swapping apartment number / street number etc, but still rejected.

 

I managed to find direct phone number for 90 days report department (for those interested: 076 221 905 ext. 124) and an official on the other end of the line tells me that my address is registered in a neighbouring province since December 2020 (!). I tell him -- maybe one of the MANY hotels that I travelled registered me in their system, but it was a temporary stay, moreover since then I've stayed in at least 7 more hotels, and I've done 90 days reports with my *home* address thrice this year -- it was always accepted, what the hell had happened now? I assumed the requirement to re-register expats' location during travels was dropped long time ago... Of course it was a rhetorical question, as the officer just kept repeating that my address was in another province and I need to fill that address, which would be just stupid as I do not actually live there. 

 

So I guess I'll re-register myself at my home address now and if it does not work I'd have to show up at immigration, will they arrest me for not reporting my location of what's the deal here? 

[scubascuba3]

i guess you need to do a TM30 so it's in sync with 90 day

[andreww]

Yes, that was my guess as well, I went to the same TM30 website that I used to fill when it was a requirement, and it won't accept registration even though I use the same XLS as I had always used when it was necessary.

 

I was under impression that Tm30 was not requried anymore after travels?? Did I miss some reversal announcement lately?

[scubascuba3]

35 minutes ago, andreww said:

Yes, that was my guess as well, I went to the same TM30 website that I used to fill when it was a requirement, and it won't accept registration even though I use the same XLS as I had always used when it was necessary.

 

I was under impression that Tm30 was not requried anymore after travels?? Did I miss some reversal announcement lately?

If a TM30 or TM28 isn't required how do you tell them about a change of address? somehow 1 hotel managed to do do it who knows how

 

[jackdd]

12 minutes ago, scubascuba3 said:

If a TM30 or TM28 isn't required how do you tell them about a change of address? somehow 1 hotel managed to do do it who knows how

 

The hotel did the TM30 as usual. But a TM30 isn't required if you return to the same address, this was changed last year.

The IO who processes OP's 90 day report might not be aware of this change.

[scubascuba3]

26 minutes ago, jackdd said:

The hotel did the TM30 as usual. But a TM30 isn't required if you return to the same address, this was changed last year.

The IO who processes OP's 90 day report might not be aware of this change.

Op is saying his address has changed on the system based on what the IO said hence the 90 day online report isn't working

Edited October 26, 2021 by scubascuba3

[4MyEgo]

1 hour ago, andreww said:

I've been living at the same place for last 3+ years and doing 90 days reports online every 3 month without any hassle. My previous report was in August, everything went smoothly. 

One F up in 3 + years, lucky you ????

 

[jackdd]

21 minutes ago, scubascuba3 said:

Op is saying his address has changed on the system based on what the IO said hence the 90 day online report isn't working

I don't know how the TM30 looks internally, but I would assume that it's a simple table/database, somehow like this, listing all the report dates and addresses.

02.06.2020 - House 123 moo 4, tambon, jangwat...

15.09.2020 - Hotel XY, tambon, jangwat...

10.02.2021 - Friends condo ABC... (assuming the friend did the report ;))

18.05.2021 - Hotel QWE...

 

Upon return to his House there is no requirement to submit a new TM30 (since they changed it last year), so the last entry in this table/database might of course not be the current address (making the whole TM30 system a bit senseless, but immigration came up with this change, so that's their problem...)

Because it's not required to submit a TM30 after returning to the "old" address, the IO processing the 90 day reports should accept it for any address found in the TM30 database, no matter if it's the latest or an older entry. In OP's case the IO doesn't seem to know this, he thinks it has to be the latest address, and thus wrongfully rejects the 90 day report.

Edited October 26, 2021 by jackdd

[scubascuba3]

7 minutes ago, jackdd said:

I don't know how the TM30 looks internally, but I would assume that it's a simple table/database, somehow like this, listing all the report dates and addresses.

02.06.2020 - House 123 moo 4, tambon, jangwat...

15.09.2020 - Hotel XY, tambon, jangwat...

10.02.2021 - Friends condo ABC...

18.05.2021 - Hotel QWE...

 

Upon return to his House there is no requirement to submit a new TM30 (since they changed it last year), so the last entry in this table/database might of course not be the current address (making the whole TM30 system a bit senseless, but immigration came up with this change, so that's their problem...)

Because it's not required to submit a TM30 after returning to the "old" address, the IO processing the 90 day reports should accept it for any address found in the TM30 database, no matter if it's the latest or an older entry. In OP's case the IO doesn't seem to know this, he thinks it has to be the latest address, and thus wrongfully rejects the 90 day report.

Sounds plausible but with the 90 day online reporting there is no IO involved, it's automated?

[andreww]

5 minutes ago, scubascuba3 said:

Sounds plausible but with the 90 day online reporting there is no IO involved, it's automated?

It's manual, as it seemed the IO who picked up the phone was exactly the person who rejected my report 4 times today, as he only asked my nationality and immediately said "your address is in Phang Nga". I said it was definetely never ever was Phang Nga, he elaborated about dates / tambon, so I realised it was the hotel we stayed for Xmas'20. After my wife called him and asked miriad of sensible questions like "why my report was approved 3 times this year with my actual home address", he just kept repeating "your address is in Phang Nga, go check at immigration". I think "I" in "IO" means not immigration, but some other word.

Edited October 26, 2021 by andreww

[scubascuba3]

43 minutes ago, andreww said:

It's manual, as it seemed the IO who picked up the phone was exactly the person who rejected my report 4 times today, as he only asked my nationality and immediately said "your address is in Phang Nga". I said it was definetely never ever was Phang Nga, he elaborated about dates / tambon, so I realised it was the hotel we stayed for Xmas'20. After my wife called him and asked miriad of sensible questions like "why my report was approved 3 times this year with my actual home address", he just kept repeating "your address is in Phang Nga, go check at immigration". I think "I" in "IO" means not immigration, but some other word.

Interesting, my 90 day online reports are approved in 1 second usually so I'd say no manual intervention unless it doesn't work for some reason

[EricTh]

Does that mean that if we travel to Bangkok and stay for a few days we have to re-register our address when we come back to Chiang Mai/xxx?

 

It's too troublesome.

[ubonjoe]

56 minutes ago, EricTh said:

Does that mean that if we travel to Bangkok and stay for a few days we have to re-register our address when we come back to Chiang Mai/xxx?

No 

It is not required unless you change your registered address or enter the country with a new visa.

[andreww]

1 minute ago, ubonjoe said:

No 

It is not required unless you change your registered address or enter the country with a new visa.

But keep in mind, none of that happened as due to COVID i did not take any risks leaving the country, and my extension is due in January.

[lassebasse]

I think you have to visit your Immigration office and do your 90-day there.

[cardinalblue]

90 day simple - drive thru 30 seconds in and out…

 

TM 30 - do it with 24 hours upon foreign return…..2 minutes in and out

 

whats the problem? Some retired folks just looking for extra stuff to fill their day….

[Bangkok Barry]

20 minutes ago, cardinalblue said:

90 day simple - drive thru 30 seconds in and out…

 

TM 30 - do it with 24 hours upon foreign return…..2 minutes in and out

 

whats the problem? Some retired folks just looking for extra stuff to fill their day….

Have you actually read the thread? If so, you clearly haven't understood what you've read.
1 - You cannot do a 90 day report by drive-thru. Immigration is not McDonalds.

2 - The OP hasn't left the country so there is no 'foreign return'.

3 - Where did you read - if you read the thread at all - that the OP is retired?

 

Perhaps you were responding to a different thread, as your post bears no relation at all to this one.

[hotchilli]

16 hours ago, 4MyEgo said:

One F up in 3 + years, lucky you ????

 

My last 90-day report success was Feb 2020...

From May 2020 to date it hasn't worked using the exact same information.

[Crazy Noobie]

1 hour ago, Bangkok Barry said:

Have you actually read the thread? If so, you clearly haven't understood what you've read.
1 - You cannot do a 90 day report by drive-thru. Immigration is not McDonalds.

2 - The OP hasn't left the country so there is no 'foreign return'.

3 - Where did you read - if you read the thread at all - that the OP is retired?

I understand two of your statements, but #1.  Yes, you can do your 90-day report by drive-thru at immigration. Just because your immigration doesn't offer such a service, doesn't mean other immigration are the same. My local immigration does offer such a service. Every 90 days I ride my big bike and use their drive-thru service and I am out within minutes. They started this service here, due to covid-19. And it works great.

[clivebaxter]

The system says I am 204 days overstay and that my address is not the house lived in for the past 9 years but the Novotel Sukhumvit where I was in Feb for 3 days!

Edited October 27, 2021 by clivebaxter

[CM Dad]

One more reason why I stopped dealing with immigration myself and doing all my own paperwork when they stopped accepting income confirmations from some countries.  All I do now is sign papers, go to immigration once a year for about ten minutes where I smile and have my picture taken.  After being here and at the same address for thirty years, I am sure that they have a large album filled with my photos and a file cabinet filled with my paperwork.  For a very small and quite reasonable fee, I no longer have to deal with any of the frustrations so often posted here.

[andreww]

2 hours ago, cardinalblue said:

90 day simple - drive thru 30 seconds in and out…

 

TM 30 - do it with 24 hours upon foreign return…..2 minutes in and out

 

whats the problem? Some retired folks just looking for extra stuff to fill their day….

Here's the thing, my house is not next door from the immigration office, so rather than 1/2 minute it would take me 1/2 day to drive back and forth. I have family, job, hobbies, and better things to do in general than wasting my morning because some bureaucrat cannot do his job properly.

 

So I ended up "gaming" this stupid system: entered the hotel's location as my residence address in 90 report form and voila, it was approved today ????????‍♂️???? Faces saved, no time wasted.

 

It really takes a talent to fail this miserably in a pointless and simple job like this, but these guys keep coming up with new surprises each year. 

 

Edited October 27, 2021 by andreww

[Burma Bill]

20 hours ago, andreww said:

 90 days online reporting. 

Sorry to read of your problem but none of this BS TM30 bureaucracy here in Cambodia. Once registered on the FPCS (Foreign Persons in Cambodia System) that is it. I have just renewed my retirement visa (ER) for another year. Nothing more to do until October 2022. I wish you good luck.

[NoshowJones]

20 hours ago, scubascuba3 said:

If a TM30 or TM28 isn't required how do you tell them about a change of address? somehow 1 hotel managed to do do it who knows how

 

I was told by IO at my local IO office, that I don't need to report anything or going anywhere, and can stay at hotels anywhere I want without reporting anything, unless I leave the country. I had my wife as a witness.

And yes! I know that IOs can interpretate anything they want, but if they try any of their nonsense, I will soon let them know about it.

[DrJack54]

11 minutes ago, possum1931 said:

.......and can stay at hotels anywhere I want without reporting anything, unless I leave the country.

You don't need to do a TM30 even if you exit country and return to where you live in Thailand.

 

[Stevemercer]

I sometimes wonder what would happen if a hotel I visited overnight submitted my passport details to Immigration. Anyway, I use my pink ID to, hopefully, avoid this possible problem.

[placnx]

1 hour ago, andreww said:

Here's the thing, my house is not next door from the immigration office, so rather than 1/2 minute it would take me 1/2 day to drive back and forth. I have family, job, hobbies, and better things to do in general than wasting my morning because some bureaucrat cannot do his job properly.

 

So I ended up "gaming" this stupid system: entered the hotel's location as my residence address in 90 report form and voila, it was approved today ????????‍♂️???? Faces saved, no time wasted.

 

It really takes a talent to fail this miserably in a pointless and simple job like this, but these guys keep coming up with new surprises each year. 

 

Maybe you should try doing the 90-day report by mail. Next time you absolutely have to go to immigration, couldn't you do a TM30 to correct your address, then continue filing by mail until there is a thread reporting that they have fixed the 90-day online snafu.

[NoshowJones]

2 minutes ago, DrJack54 said:

You don't need to do a TM30 even if you exit country and return to where you live in Thailand.

 

I know, but I never mentioned a TM30. I was near my IO with my wife so just popped in to ask them. I would never have bothered with the TM30 whether they wanted me  to or not.

[RichardColeman]

I send the wife on the motorbike with my passport to the immigration office. Job done.

[andreww]

7 minutes ago, placnx said:

Maybe you should try doing the 90-day report by mail. Next time you absolutely have to go to immigration, couldn't you do a TM30 to correct your address, then continue filing by mail until there is a thread reporting that they have fixed the 90-day online snafu.

I see no difference between doing report online or by mail if some official confuses my long-registered home address with a hotel address where I stayed for couple nights. There's more chance my report will be overdue if I submit by mail and receive a rejection a week later.

Edited October 27, 2021 by andreww