Quarantine hotel starts legal action after man posts negative review online - even though he found a cockroach in his food!

 

 

A hotel in Chonburi has launched legal action after a man posted a negative review from his own Facebook profile.

 

The Thai man had been staying at the hotel, which Thaivisa has chosen not to name, while undergoing mandatory quarantine after returning to Thailand from San Francisco last month.

 

The man, who made the post on Feb 15, said he decided to stay at the state quarantine facility because it was free and while he didn’t expect much in the way of luxury, he regretted his decision to stay there.

 

He described the stay as “probably the most terrible 14 days of my life” and said it wasn’t quarantine but more “like being imprisoned”.

 

According to the man’s post on Facebook, the non existent Wi-Fi and broken TV sounded like the least of his complaints.

 

The man alleged that there was fungus growing on his bed and a stench that simply would not go away, despite him changing rooms on three separate occasions.

 

He said all the rooms he stayed in had problems with mosquitoes and cockroaches and he even had to pay out of his own pocket for spray to have them killed. 

 

He also said there were problems with the food and shared a photo of what appeared to be the leg of a cockroach he found in one of the meals. 

 

The man shared a total of 46 photos and videos in his Facebook post, documenting the disgusting conditions he said he had to endure during his 14 day quarantine. 

 

The post went viral and at the time of publishing had been shared 29,000 times. 

 

Lots of other people commenting on the post said they had experienced similar conditions while staying at the hotel. 

 

The hotel has since issued a statement saying it has begun legal action citing Thailand’s strict defamation laws. 

 

[The hotel] wants to notify all related agencies to stop any kind of actions that will defame [the hotel] and violate the law,” the statement said. 

 

“If not, we will need to take maximum legal action.”

 

According to Thai media, the hotel has since announced it will be closed for the next three months. 

 

Whether the hotel’s owners will press ahead with their threats  of legal action remains to be seen. 

 

 

 

 

 

 

 

-- © Copyright Thai Visa News 2021-02-17

 

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19 minutes ago, snoop1130 said:

The man, who made the post on Feb 15, said he decided to stay at the state quarantine facility because it was free

There's a clue in there somewhere, if only I could find it

Free cockroach too, arroi mark.

So how does this system work, the hotels receive money from the government and then most of it slipps down their own pocket...? 

I stayed in a hotel once and complained to the manager about the bugs he said pull the bed from the wall, I said i did they pulled it back

Good job he didn't leave a review on Trip Advisor

Hope he made his review on TripAdvisor and they come to the rescue... 

 

Trip Advisor paid for the legal costs of the ‘other guy’ who recently made the headlines after leaving going on somewhat of a vendetta against a hotel in Koh Chang - the guy had to publicly apologise and TripAdvisor had to agree to remove their reviews but had the last laugh circumnavigating the agreement with a ‘Message from Trip Advisor’ on the hotels TripAdvisor Site... 

 

The defamation laws in Thailand do nothing other than drag the country down - no good whatsoever comes of them the only serve the wealthy and powerful in their abhorrent business practices. 

on coconuts they named this hotel, it's at the end of jomtien with beach access.

really big hotel with some 20 floors and hundreds rooms.

they  use to charge around 1600b.

during his stay he did contact health authorities, so he has some back up 

31 minutes ago, ChipButty said:

Good job he didn't leave a review on Trip Advisor

 

TripAdvisor actually did a good job assisting the farang who filed the report. 

many more awful details and pix in https://www.khaosodenglish.com/news/crimecourtscalamity/2021/02/17/hotel-threatens-to-sue-after-nightmarish-quarantine-review-goes-viral/

and not surprising:

"Ministry of Foreign Affairs spokesman Tanee Saengrat said his agency is aware of the complaints and will pass them along to the defense ministry, who runs the state quarantine operations across the country."

 

How defence ministry can run such projects and such hotels?

where is prayuth and prawit to make public statements?

A post with a trolling image and a reply has been removed. 

bug protein is the new green new deal normal,

deal with it

What's the strange chunk hanging by a thread (4rd pic in sequence of 6)?

What the heck! The hotel should improve the condition rather than sue that guy.

 

The hotel should charge minimal fee which will provide better service.

the beautiful 4000-room ambassador city in jomtien

Ridiculous. I support this guy's actions and the guy from Koh Chaang.

2 hours ago, RichardColeman said:

There's a clue in there somewhere, if only I could find it

Free to him but subsidised by the government, with taxpayers money.

2 hours ago, EricTh said:

What the heck! The hotel should improve the condition rather than sue that guy.

 

The hotel should charge minimal fee which will provide better service.

do you mean clean rooms, insect spray, bucket for leaking water from the ceiling, new mattress, working wifi and tv set, hygienic food?

you do expect too much from the army.

all quarantine project is run by the army.

that's why the army spokesman bravely defended this hotel. 

that's why some 3500 army generals are very wealthy and own those huge hotels

4 hours ago, RichardColeman said:

There's a clue in there somewhere, if only I could find it

So you don't think the hotel gets payed?

Spent a night at that hotel and I know exactly where he is coming from.  He has every right to complain

3 hours ago, Thechook said:

Spent a night at that hotel and I know exactly where he is coming from.  He has every right to complain

Can you imagine spending 15 nights at that hotel. I can't think of anything worse, being imprisoned like that.

Off topic posts have been removed. 

that fragile ego again.

I think it’s time the Thai people sued the Thai government for criminal defamation when it is written into law that the Thai people are too stupid to compete with foreigners in most business and industry. See Thai labour act. 

9 hours ago, onebir said:

What's the strange chunk hanging by a thread (4rd pic in sequence of 6)?

I rather not know. 

9 hours ago, Solinvictus said:

Ridiculous. I support this guy's actions and the guy from Koh Chaang.

I agree. And I do so by refusing to review anything in Thailand, good or bad. If reviews are censored, and me lead to court action, they become worthless anyhow.

Last night at around 7-30 the guys post had about 25,000 likes on FB and god knows how many shares what they going to do arrest everyone?

12 hours ago, snoop1130 said:

Quarantine hotel starts legal action after man posts negative review online - even though he found a cockroach in his food!

 

 

A hotel in Chonburi has launched legal action after a man posted a negative review from his own Facebook profile.

 

The Thai man had been staying at the hotel, which Thaivisa has chosen not to name, while undergoing mandatory quarantine after returning to Thailand from San Francisco last month.

 

The man, who made the post on Feb 15, said he decided to stay at the state quarantine facility because it was free and while he didn’t expect much in the way of luxury, he regretted his decision to stay there.

 

He described the stay as “probably the most terrible 14 days of my life” and said it wasn’t quarantine but more “like being imprisoned”.

 

According to the man’s post on Facebook, the non existent Wi-Fi and broken TV sounded like the least of his complaints.

 

The man alleged that there was fungus growing on his bed and a stench that simply would not go away, despite him changing rooms on three separate occasions.

 

He said all the rooms he stayed in had problems with mosquitoes and cockroaches and he even had to pay out of his own pocket for spray to have them killed. 

 

He also said there were problems with the food and shared a photo of what appeared to be the leg of a cockroach he found in one of the meals. 

 

The man shared a total of 46 photos and videos in his Facebook post, documenting the disgusting conditions he said he had to endure during his 14 day quarantine. 

 

The post went viral and at the time of publishing had been shared 29,000 times. 

 

Lots of other people commenting on the post said they had experienced similar conditions while staying at the hotel. 

 

The hotel has since issued a statement saying it has begun legal action citing Thailand’s strict defamation laws. 

 

[The hotel] wants to notify all related agencies to stop any kind of actions that will defame [the hotel] and violate the law,” the statement said. 

 

“If not, we will need to take maximum legal action.”

 

According to Thai media, the hotel has since announced it will be closed for the next three months. 

 

Whether the hotel’s owners will press ahead with their threats  of legal action remains to be seen. 

 

 

 

 

 

 

 

-- © Copyright Thai Visa News 2021-02-17

 

- Whatever you're going through, the Samaritans are here for you

- Follow Thaivisa on LINE for breaking COVID-19 updates

That’s why novody complains in Thailand.  Companies like Sansiri sell <deleted> condos ... complain. ...

criminal defamation suit.  It’s ridiculous. 

8 minutes ago, teutonian said:

That’s why novody complains in Thailand.  Companies like Sansiri sell <deleted> condos ... complain. ...

criminal defamation suit.  It’s ridiculous. 

Why mention Sansiri?

10 hours ago, internationalism said:

many more awful details and pix in https://www.khaosodenglish.com/news/crimecourtscalamity/2021/02/17/hotel-threatens-to-sue-after-nightmarish-quarantine-review-goes-viral/

and not surprising:

"Ministry of Foreign Affairs spokesman Tanee Saengrat said his agency is aware of the complaints and will pass them along to the defense ministry, who runs the state quarantine operations across the country."

 

How defence ministry can run such projects and such hotels?

where is prayuth and prawit to make public statements?

Well I suppose that, as they're in charge, we can at least rest assured that these conditions are not a result of the money allocated to providing adequate quarantine facilities being diverted elsewhere...