Best Internet service provider

[gungadin1]

Can anyone recommend the best one.I have been with 3BB for around 10 years but I've had enough of them.currently had no WiFi for 2 days.No updates on problem nothing.

This has become a regular thing so looking to change.

Thanks

 

 

 

[Siamjim]

left 3BB yrs ago and went AIS no dwn time, been AIS customer for over 7yrs now

[KannikaP]

2 hours ago, gungadin1 said:

currently had no WiFi for 2 days

Maybe your router has gone t**ts up. Do you have a LAN signal directly from the router, ie LAN cable directly into a PC or laptop.

3BB for five years and very little disruption here 'in the jungle'.

[AgMech Cowboy]

I recommend AIS, too.

[KannikaP]

11 minutes ago, Siamjim said:

left 3BB yrs ago and went AIS no dwn time, been AIS customer for over 7yrs now

Are you talking about optic fibre directly to your router @ 1Gb/s or via 3/4G mobile data?

[BMW Overlander]

Using both AIS and 3BB in Phuket, and both work perfectly for me. When there is a disruption in services simply contact 1530 (3BB) and they fix it within an hour.

[OneMoreFarang]

There is no such thing as the best.

One might be reliable and fast in location A but not in B or C.

Talk to the neighbors to find out what is best in your building/area.

[Expat68]

No problems with 3bb here in the jungle 

[Expat68]

Not sure which is best but stay clear of True

[soi3eddie]

I've used both AIS and 3BB over the years. Equally as good as each other. Only moved from AIS as they were not then offering fibre optic. Been with 3BB fibre optic to the home for over 2 years now. Only downtime was last month when a truck driver brought down a nearby power pole which also carried communication cables. 3BB technicians were still working in the street splicing cables well into the night. Next morning all working perfectly again. If connection essential then always have a back up such as 4/5G in case of outages.

 

[Lacessit]

31 minutes ago, Expat68 said:

Not sure which is best but stay clear of True

Agree, I was down for a week, they could not have cared less. Even after two office visits.

No apology or refund.

No problems with 3BB in the village. I use nt at the condo, also reliable.

[bignbad]

3BB. Negligible issues, very fast and efficient service if there is a problem, good price, good speed.

[brewsterbudgen]

We switched from True Online to AIS 4 years ago.  AIS have been flawless.

[Tingtong1510]

I first used TOT way back in December, 2005. Subsequently after a few years I switched to 3BB.

 

In July 2013 I signed on with True. Essentially since then my problem with the Internet improved dramatically. Whilst I still have problems at times, it is not often. Additionally, however, True's response is "second to none". In my opinion their "after sales service" is wonderful.

 

Frankly, even if I could get a cheaper cost elsewhere, I would not switch.

[MrJ2U]

I'm using True.   Faster than I am paying for and excellent service here in Sakon Nakhon. 

 

Used CAT before and it was terrible and service was worse. 

[ukrules]

3 minutes ago, MrJ2U said:

I'm using True.   Faster than I am paying for and excellent service here in Sakon Nakhon. 

 

Used CAT before and it was terrible and service was worse. 

I have 2 fiber connections into the house.

 

One is from CAT and the other 3BB.

 

I find CAT to be mostly excellent and rarely need to swap over to the 3BB 'backup' connection due to slowness or outage, etc. I am in Hua Hin though.

[MrJ2U]

1 minute ago, ukrules said:

Hua Hin though.

Everything is better in Hua Hin. 

 

That place doesn't count. 

[Snig27]

1 hour ago, Expat68 said:

Not sure which is best but stay clear of True

I have no issues at all with True and haven't for 13 years. Their service is blisteringly fast here (close to 1gbps) and if I call them they respond immediately. 

[phetphet]

With all the recent bad weather, if lines are run on poles, strong wind can cause problems.

 

I rarely have problems with 3BB, but did last weekend.

[Crazy Noobie]

The main thing is the location of where you are. Where I live I have found that AIS works the best for me. Never any down time, whereas when I had True or 3BB and always had downtime.

[Boomer6969]

3 hours ago, OneMoreFarang said:

There is no such thing as the best.

One might be reliable and fast in location A but not in B or C.

Talk to the neighbors to find out what is best in your building/area.

Agree totally, almost down to the person who provides your support. Can go from nice, dedicated and smart down to total moron.

[khunPer]

Left 3BB about 14 years ago – after some weeks without Internet, broken wire the service-man said, I needed af new wire, but never got it – I changed to TOT and have been very satisfied with both speed, free ugrades to higher speed and fiber, not to forget instant service...????

[jacko45k]

15 hours ago, BMW Overlander said:

Using both AIS and 3BB in Phuket, and both work perfectly for me. When there is a disruption in services simply contact 1530 (3BB) and they fix it within an hour.

Great, will run a cable from Phuket to Pattaya!

[hotchilli]

18 hours ago, gungadin1 said:

Can anyone recommend the best one.I have been with 3BB for around 10 years but I've had enough of them.currently had no WiFi for 2 days.No updates on problem nothing.

This has become a regular thing so looking to change.

Thanks

I changed from a useless TOT to AiS fibre two years ago... brilliant service

[Lacessit]

16 hours ago, ukrules said:

I have 2 fiber connections into the house.

 

One is from CAT and the other 3BB.

 

I find CAT to be mostly excellent and rarely need to swap over to the 3BB 'backup' connection due to slowness or outage, etc. I am in Hua Hin though.

AFAIK CAT has been taken over or merged with nt, at least in Chiang Rai.

[MRToMRT]

NOT True. 

[blackshadow]

GET t.o.t

[jacko45k]

3 hours ago, MRToMRT said:

NOT True. 

Oh yes it is......

Seriously it sounds regional, True has been good for me North of Pattaya.

[ukrules]

4 hours ago, Lacessit said:

AFAIK CAT has been taken over or merged with nt, at least in Chiang Rai.

You're right, I just looked at the envelope from the latest bill and it does say 'nt' on it - I've never heard of them before (the mrs takes care of the bill payments) - still good though ????

[MrJ2U]

21 hours ago, Snig27 said:

I have no issues at all with True and haven't for 13 years. Their service is blisteringly fast here (close to 1gbps) and if I call them they respond immediately. 

Sane here. 

 

True has been excellent and very cheap.