So, on Feb 18th I traveled to Bangkok ( VFS ) to apply for my U.K. passport renewal.
All went well, the lady gave me my receipt and an estimate of 4 weeks.
A week later the fee ( which i had authorised via my U.K. debit card) was debited from my U.K. account.
Another week passed and i received a text from “ HM Passport “ stating that they had received my application and would contact me if any more information was required, plus a reference number.
So, all well and good , and still early doors.
Yesterday i received another text from HM Passport stating “ we have emailed you about your passport application “, plus the same ref number.
These messages do not accept a reply and i received no email. ( checked junk mail folder also ).
Checked VFS tracking passport application by logging in using reference number ( tried both the ref number on receipt from VFS and on text from HM Passport ) and email address only to get “ something went wrong “ message various times.
Yep, i know it is far too early to panic but wondering if any other recent recipients of a U.K. passport renewal got the HM Passport text or succeeded in tracking their passport application ?
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