Ripped off at gas station

[Bracken5807]

Went to the  gas station on Siam country club road. Filled up. Never noticed until I was driving out that the guage and the range had never moved (range 86km) so went straight back in and complained. No arguments straight off they told me they would get the police, 15 minutes later the police turned up and after a discussion I offered to fill the tank again and if anything went in it I would get for free but obviously that got rejected. Was told as I didn't have a picture of guage/ range before I filled up there was nothing they could or would do. Drove off with a still empty tank and a very foul mood

[Rimmer]

Moved to Pattaya Forum

[jacko45k]

A pity they could not supply some forecourt surveillance camera recording to view.  

There is  a well known gas station in the Tai area Expats avoid as it is known for scams... not zeroing the clock etc.

 

You will get no resolution of course  here....  but I bet you will keep a keen eye out in future.

[warrima]

I know its thailand and the police are what they are - but surely if you filled up a full tank 52 litres and paid 1600 baht or whatever and your gauge is only showing 2 or 3 litres moments later then its clear you were never filled up to start with. 

[BritManToo]

5 hours ago, Bracken5807 said:

Drove off with a still empty tank and a very foul mood

You have to get out of your car and watch the pump gauge at the start and finish of the transaction. This is normal for all fills in Asia, else they will rob you.

 

Same in bars when you pay for anything with a 1k note, you have to wave it in the air and ask in a loud voice, "can you change a 1,000?"

Edited May 5, 2022 by BritManToo

[topt]

1 minute ago, BritManToo said:

You have to get out of your car and watch the pump gauge at the start and finish of the transaction. This is normal for all fills in Asia, else they will rob you.

The first part I started doing after getting a car here many years ago and reading stories on here and other forums and it has just become a habit. 

Your second sentence however isn't a given but why take the chance.......

[KhunBENQ]

9 minutes ago, BritManToo said:

You have to get out of your car and watch the pump gauge at the start and finish of the transaction. This is normal for all fills in Asia, else they will rob you.

Absolutely not.

What I do is turn my neck and check whether they got the right tap(!) and the meter at zero. To the end I look again. Never have to leave my car. 99% at PTT.

I don't read a range but watch the analogue filliing meter on the dashboard.

A digital computed range number might not update before driving or starting the car again.

Edited May 5, 2022 by KhunBENQ

[BritManToo]

1 minute ago, KhunBENQ said:

I don't read a range but watch the analogue filliing meter on the dashboard.

My analogue meters in my car (Nissan) and m/cs (Honda) don't change with the ignition off.

[bbko]

6 minutes ago, BritManToo said:

watch the pump gauge at the start and finish of the transaction

Yes, when filling my car I make sure the gauge is set at zero before they start pumping, but I usually stay in the car and just look check from the window and I'll look at the gauge when they pull the nozzle out.

[KhunBENQ]

4 minutes ago, BritManToo said:

My analogue meters in my car (Nissan) and m/cs (Honda) don't change with the ignition off.

True because they need some current to update.

As most users I do not switch off ignition during fill up (one of the most ignored rules and do you switch off your mobile ). My filling indicator moves up during filling.

 

Edited May 5, 2022 by KhunBENQ

[petermik]

Whenever I put fuel in my car I make a point of getting out pointing to the fuel I want (E20) telling them in Baht the amount and waiting till it`s done pass them my members card and wait for the receipt.....not difficult is it...unless of course you have mobility issues and in that case my apologies....

bet the op does the same in future....LOL

[daveAustin]

Usually get out and have a chat or at least look with window down so they can see me looking. Only ever been ripped off once with the change on bike in CM, but wasn’t paying attention. Most are decent but you get the odd bad apple.

 

Avoid carrying the angst around for too long, it’ll just do your head in. You didn’t get any resolution but at least a heads up for others in the area. ????

[Ralf001]

My thai built pickup.

 

If I fill that with the ignition on and engine running the guage and distance to empty read out don't reset until I turn the ignition off and then back on again.

 

I drive to Pattaya/Phuket return atleast twice a month and  typically thats done on what the guage reads as an empty tank !!

[simon43]

I just say "Dtem tang krap, and I will kill you if you cheat me..."

[Gecko123]

Hang on a second here...

 

Last few times I've filled up my 2012 Isuzu pickup truck, the gas tank gauge has been very slow to show the tank is full. The first time it happened the gauge showed full after 5-10 minutes, but the second time, it didn't show full until the next day.

 

Pump attendant at gas station I have frequented for many years told me it was not an uncommon problem and that it happened more frequently during very hot weather.

Edited May 5, 2022 by Gecko123

[billd766]

I get out of my pickup, tell the attendant how much I want, write down the speedo reading. When they have finished I write down the cost and the amount.

 

At every PT station I use I give in the rewards card, and they return it with a receipt and change if any.

 

The only time I was ripped off was when I filled the tank, paid with a 1,000 baht and got change for a 500 baht note, I called out to the guy who served me "where is the rest of my 1,000 baht and he grudgingly handed it over, knowing that I was right and he was wrong. This happened at a PTT station and not at a PT station.

Edited May 5, 2022 by billd766
Added extra text

[Bracken5807]

I watched the pump from inside the pick-up, the pump readout was moving but obviously nothing was coming out. I didn't stop the engine but the guage does move as the the vehicle is being filled. When I returned to the station I stop/started and then the range usually registers immediately. It didn't. It's not an old vehicle, under 6 months

[jacko45k]

1 hour ago, BritManToo said:

My analogue meters in my car (Nissan) and m/cs (Honda) don't change with the ignition off.

Nor would most as they use electric....

I usually manage to watch things from the driver's seat... and curiosity would make me check the gauge. Be intrigued from the OP as to how the scam was performed.... did the nozzle go into the fill hole and the guy made pump noises? Anyhow... don't go off for a pee when they fill you at that place!

Oops, just saw the above post.... would not expect the readout to move without liquid driving it. 

Edited May 5, 2022 by jacko45k

[sammieuk1]

Your not alone this scam has been in the Thai news for the last couple of weeks be aware ????

[Jotnar]

Lesson learned I hope.  Trust nobody, worldwide, not just Thailand.  Leaned that 1st time scammed at petrol station here decades ago.

 

I'm actually too impatient, and curious to know how much it took, to not notice when full, how many liters & how much.  I'm always thinking, fill it, don't just stop when it auto click off and then auto stop to the next round up.  

 

It would be impossible for myself not to notice a total scam of not pumping a all.  More an incorrect change amount, so always count.

Edited May 5, 2022 by Jotnar

[PJ71]

2 hours ago, BritManToo said:

you have to wave it in the air and ask in a loud voice, "can you change a 1,000?"

LOL

[Bracken5807]

1 hour ago, jacko45k said:

Nor would most as they use electric....

I usually manage to watch things from the driver's seat... and curiosity would make me check the gauge. Be intrigued from the OP as to how the scam was performed.... did the nozzle go into the fill hole and the guy made pump noises? Anyhow... don't go off for a pee when they fill you at that place!

Oops, just saw the above post.... would not expect the readout to move without liquid driving it. 

Yes the pump was put into the hole and the reading were clocking up as I was watching it. Was the motor running,? I don't know

[Moonlover]

2 hours ago, Gecko123 said:

Hang on a second here...

 

Last few times I've filled up my 2012 Isuzu pickup truck, the gas tank gauge has been very slow to show the tank is full. The first time it happened the gauge showed full after 5-10 minutes, but the second time, it didn't show full until the next day.

 

Pump attendant at gas station I have frequented for many years told me it was not an uncommon problem and that it happened more frequently during very hot weather.

Next time your truck's in for a service, have the sender unit replaced. That usually fixes that problem.

[EVENKEEL]

4 hours ago, BritManToo said:

You have to get out of your car and watch the pump gauge at the start and finish of the transaction. This is normal for all fills in Asia, else they will rob you.

 

Same in bars when you pay for anything with a 1k note, you have to wave it in the air and ask in a loud voice, "can you change a 1,000?"

I had one of those idiots do that today, really annoying, the foreigner I mean.

[findlay13]

On 5/5/2022 at 12:50 PM, daveAustin said:

Usually get out and have a chat or at least look with window down so they can see me looking. Only ever been ripped off once with the change on bike in CM, but wasn’t paying attention. Most are decent but you get the odd bad apple.

 

Avoid carrying the angst around for too long, it’ll just do your head in. You didn’t get any resolution but at least a heads up for others in the area. ????

There was a station in UdonThani  ,if you paid with a thousand baht note they you change in 100s and always  shortchanged They got me on my bike once too.Not paying attention.

 

[Bangkok Barry]

19 hours ago, warrima said:

I know its thailand and the police are what they are - but surely if you filled up a full tank 52 litres and paid 1600 baht or whatever and your gauge is only showing 2 or 3 litres moments later then its clear you were never filled up to start with. 

Or the gauge is faulty. Sometimes our one shows empty when it isn't. Probably just a problem with the sensor in the tank.

[rwill]

Guess I'm lucky.  Over the years here I have never had a problem when getting fuel.

[actonion]

18 hours ago, Gecko123 said:

Hang on a second here...

 

Last few times I've filled up my 2012 Isuzu pickup truck, the gas tank gauge has been very slow to show the tank is full. The first time it happened the gauge showed full after 5-10 minutes, but the second time, it didn't show full until the next day.

 

Pump attendant at gas station I have frequented for many years told me it was not an uncommon problem and that it happened more frequently during very hot weather.

The Ballcock  (float) in yourfuel tank is sticking i think 

[brianthainess]

19 hours ago, BritManToo said:

My analogue meters in my car (Nissan) and m/cs (Honda) don't change with the ignition off.

Then turn it on, press your start button without foot on brake.

[brianthainess]

Firstly I check to see if they use the right nozzle, not long ago I clearly said E20 please, E20 is clearly marked inside the filler flap, i leaned over to pick up my wallet, and then looked back just in time I shouted SIR-TOP !  as she was just about to use the diesel one, then recently got filled with 95, I got out and pointed at the sticker E20, they seem to be in a dream world, reluctantly getting up from staring at their phones, to serve someone. 

If they place themselves between you and the pump blocking your vision then I get out. Edit; Then you've got the idiots who come in from the exit side blocking access, to lazy to drive another  10mtrs and most leave their engine running.

Edited May 6, 2022 by brianthainess