I Should Have Known Better.

[giddyup]

I order quite often from Lazada, in fact awaiting three small items at the moment, nothing worth more than 130 Baht. Courier just turned up and said has a parcel for 280 baht, but I have ordered nothing of that amount. Against my better judgement I paid the courier and opened the box and found a grubby used nylon jacket, worth maybe 20 baht. I don't know where these scammers get my name and address, but lesson learned and they won't catch me again.

[richard_smith237]

2 minutes ago, giddyup said:

I order quite often from Lazada, in fact awaiting three small items at the moment, nothing worth more than 130 Baht. Courier just turned up and said has a parcel for 280 baht, but I have ordered nothing of that amount. Against my better judgement I paid the courier and opened the box and found a grubby used nylon jacket, worth maybe 20 baht. I don't know where these scammers get my name and address, but lesson learned and they won't catch me again.

 

I know this is going to start a foray of 'whatifery'...   But, the CoD scams have been working for quite a while now. 

I started a thread on this a few years back, at the time the CoD scam was new and lot of people didn't believe it. 

 

The best way to avoid such scams is simply not to use CoD.

I know others have their preferences...  But Lazada is fairly safe, if the wrong item, a fake item etc is delivered its simple enough to initiate a return - I've returned loads of items, never an issue.

 

I've had fake items delivered, the seller refused to accept responsibility - I still recevied a full refund. 

 

Thus: my advice is don't use CoD and avoid most potential hassles. 

 

 

 

[giddyup]

1 minute ago, richard_smith237 said:

 

I know this is going to start a foray of 'whatifery'...   But, the CoD scams have been working for quite a while now. 

I started a thread on this a few years back, at the time the CoD scam was new and lot of people didn't believe it. 

 

The best way to avoid such scams is simply not to use CoD.

I know others have their preferences...  But Lazada is fairly safe, if the wrong item, a fake item etc is delivered its simple enough to initiate a return - I've returned loads of items, never an issue.

 

I've had fake items delivered, the seller refused to accept responsibility - I still recevied a full refund. 

 

Thus: my advice is don't use CoD and avoid most potential hassles. 

 

 

 

I have been using COD exclusively with Lazada for more than 10 years and never had a problem, My common sense told me not to accept the package, but my curiosity got the better of me. I thought maybe it was something I'd ordered some time ago and either forgot about or had cancelled, but fool me once......

[BritManToo]

4 minutes ago, richard_smith237 said:

Thus: my advice is don't use CoD and avoid most potential hassles. 

My advice would be keep a track of your cod orders, and check the ’arriving in the next hour’ notification in your online delivery app.

[Stocky]

2 minutes ago, richard_smith237 said:

Thus: my advice is don't use CoD and avoid most potential hassles. 

Nothing wrong with using COD just remember what you've ordered and how much the item is. If you didn't order it, don't accept the delivery.

[UWEB]

6 minutes ago, richard_smith237 said:

 

I know this is going to start a foray of 'whatifery'...   But, the CoD scams have been working for quite a while now. 

I started a thread on this a few years back, at the time the CoD scam was new and lot of people didn't believe it. 

 

The best way to avoid such scams is simply not to use CoD.

I know others have their preferences...  But Lazada is fairly safe, if the wrong item, a fake item etc is delivered its simple enough to initiate a return - I've returned loads of items, never an issue.

 

I've had fake items delivered, the seller refused to accept responsibility - I still recevied a full refund. 

 

Thus: my advice is don't use CoD and avoid most potential hassles. 

 

 

 

The only time I had trouble with Lazada was, when I not used CoD. That was the first and last time I payed an Order in advance, and the Money is still in Lazada Wallet and can't get it out.

[sirineou]

12 minutes ago, giddyup said:

I order quite often from Lazada, in fact awaiting three small items at the moment, nothing worth more than 130 Baht. Courier just turned up and said has a parcel for 280 baht, but I have ordered nothing of that amount. Against my better judgement I paid the courier and opened the box and found a grubby used nylon jacket, worth maybe 20 baht. I don't know where these scammers get my name and address, but lesson learned and they won't catch me again.

It is a common scam, and probably very lucrative.

we also order a lot of things from Lazada and wife received an order like you and paid it, and when she opened the box she found a pair of underwear not worth 2o BHT also  . now before we accept an order we log in check out order in our lazada account. 

[connda]

I've got a white board in the living room that my wife and I write COD purchase on.
When a COD arrive we check the board for the price.  If there is no match, we don't accept the package.
Easy breezy. 

[GarryP]

4 minutes ago, UWEB said:

The only time I had trouble with Lazada was, when I not used CoD. That was the first and last time I payed an Order in advance, and the Money is still in Lazada Wallet and can't get it out.

When I paid an order in advance on Lazada and the order was canceled by the seller, I got the refund to the wallet and, like you, to this day I haven't been able to withdraw it. Stopped using Lazada because of that. Use Shopee a lot now and pay in advance and not had any problems at all. 

[sammieuk1]

Got about 20 items on order from yesterday's 12/12 promo my sherlock Mrs will sniff out any anomalies like the hundreds of orders before without incident I'm sure 🤔

[NextG]

17 minutes ago, UWEB said:

The only time I had trouble with Lazada was, when I not used CoD. That was the first and last time I payed an Order in advance, and the Money is still in Lazada Wallet and can't get it out.

What is stopping you?

[connda]

16 minutes ago, UWEB said:

The only time I had trouble with Lazada was, when I not used CoD. That was the first and last time I payed an Order in advance, and the Money is still in Lazada Wallet and can't get it out.

 

9 minutes ago, GarryP said:

When I paid an order in advance on Lazada and the order was canceled by the seller, I got the refund to the wallet and, like you, to this day I haven't been able to withdraw it. Stopped using Lazada because of that. Use Shopee a lot now and pay in advance and not had any problems at all. 

You need to set up the Lazada Wallet and the only way to do that is via their Mobile App.
Which will require an ID check and verification before the wallet is active.  Once activated on the mobile site, the wallet will appear as a payment option in the Lazada Web App.

[richard_smith237]

23 minutes ago, Stocky said:

Nothing wrong with using COD just remember what you've ordered and how much the item is. If you didn't order it, don't accept the delivery.

 

This always sparks debate - but clearly there is something wrong with CoD... even the Op mentioned he's been using CoD for 10 years and never had a problem... Except that he just did !... 

 

24 minutes ago, BritManToo said:

My advice would be keep a track of your cod orders, and check the ’arriving in the next hour’ notification in your online delivery app.

 

I don't know what my Wife has ordered, she doesn't know what I've ordered - we also order quite a lot, so its not really so simple to keep a track of... Its easier not to use CoD... then the items can also be delivered when we are not there.

 

Everything has their preference of course and there have been ridiculous debates about this in the past... 

 

But.. If someone want be 100% sure they avoid this scam - then no one in the household uses CoD - its that simple.

[GarryP]

3 minutes ago, connda said:

 

You need to set up the Lazada Wallet and the only way to do that is via their Mobile App.
Which will require an ID check and verification before the wallet is active.  Once activated on the mobile site, the wallet will appear as a payment option in the Lazada Web App.

I did all that. But I changed my number, and it won't allow me to change back to my original number which would allow me to get the money. 

[The Cyclist]

3 items delivered today for a total of 1300 Baht COD, notification at 0930 that they were out for delivery, delivered about 4 hours later.

 

I find the Lazada tracking system very accurate.

[richard_smith237]

17 minutes ago, GarryP said:

When I paid an order in advance on Lazada and the order was canceled by the seller, I got the refund to the wallet and, like you, to this day I haven't been able to withdraw it. Stopped using Lazada because of that. Use Shopee a lot now and pay in advance and not had any problems at all. 

 

Very strange.....   I get ordered cancelled all the time (had loads cancelled this month already)... the money gets returned quickly.

 

 

But, surely its possible to transfer the money from your Lazada Wallet to your Thai Bank Account, no ??? (obviously not because you've said you can't - but I'm wondering how or why it can't be done).

 

 

[richard_smith237]

Just now, The Cyclist said:

3 items delivered today for a total of 1300 Baht COD, notification at 0930 that they were out for delivery, delivered about 4 hours later.

 

I find the Lazada tracking system very accurate.

 

Great... but you have to wait in for your deliveries so you can pay...    doesn't that tie you down....

What if you wanted to go out for lunch ?... go for swim etc ?

 

The vast majority of our deliveries are just placed on the porch so we are not tied down...

It would be a nightmare having to be available all the time for delivery so we can pay (given how much my Wife orders !).

[BritManToo]

4 minutes ago, richard_smith237 said:

 

Great... but you have to wait in for your deliveries so you can pay...    doesn't that tie you down....

What if you wanted to go out for lunch ?... go for swim etc ?

 

The vast majority of our deliveries are just placed on the porch so we are not tied down...

It would be a nightmare having to be available all the time for delivery so we can pay (given how much my Wife orders !).

Nah, delivery guy sends QR code to your phone, then leaves package with security guard.

[richard_smith237]

30 minutes ago, UWEB said:

The only time I had trouble with Lazada was, when I not used CoD. That was the first and last time I payed an Order in advance, and the Money is still in Lazada Wallet and can't get it out.

24 minutes ago, GarryP said:

I got the refund to the wallet and, like you, to this day I haven't been able to withdraw it

 

Thats two of you on this thread...  so obviously there is some sort of issue...

But I also wonder how 'app literate' some of 'us' are...  I find a lot of the Thai Apps very 'noisy'... 

Shopee, Lazada, True, K-Bank etc... there just lots of stuff popping up and navigation is often illogical... 

 

I wonder how much 'Computer illiteracy' or more specifically 'App illiteracy' comes into it when dealing with these issues...  

 

It seems the older I get, the more Apps I find that I struggle to navigate - and when I have similar issues, there is a solution, I just couldn't find it.

 

[richard_smith237]

Just now, BritManToo said:

Nah, delivery guy sends QR code to your phone, then leaves package with security guard.

 

Yeah.. I can see how that would work... 

 

But then, whats the point of CoD ???... you still don't know the correct item has been delivered and its more effort than just paying at time of purchase with the app.

[The Cyclist]

3 minutes ago, richard_smith237 said:

Great... but you have to wait in for your deliveries so you can pay...    doesn't that tie you down....

 

No. When you live out in the sticks the delivery drivers know where to find the money.

 

Plus, they usually phone first to save a wasted trip.

[NextG]

11 minutes ago, GarryP said:

I did all that. But I changed my number, and it won't allow me to change back to my original number which would allow me to get the money. 

You can just call them…

[JimTripper]

Well, thats pretty easy to solve. Look on the app and see what you ordered. It has the price and delivery date there. It's not rocket science, Einstein.

 

Do you have a brain? You can't even get a delivery.

[impulse]

I used COD on my first Lazada order, whereupon I figured out that I'd have to leave work to collect the goodies delivered to my apartment. That became a non-starter.

 

My second (and through hundreds of other) Lazada orders, I paid in advance and never had an issue.  Most times, the apartment office allowed Lazada to drop off the pre-paid orders if I was out when they arrived.

 

[eisfeld]

53 minutes ago, giddyup said:

I order quite often from Lazada, in fact awaiting three small items at the moment, nothing worth more than 130 Baht. Courier just turned up and said has a parcel for 280 baht, but I have ordered nothing of that amount. Against my better judgement I paid the courier and opened the box and found a grubby used nylon jacket, worth maybe 20 baht. I don't know where these scammers get my name and address, but lesson learned and they won't catch me again.

 

And another COD scam victim. But I'm sure the AseanNow COD brigade will turn up in a second and swear it's the best thing since sliced bread.

[connda]

14 minutes ago, GarryP said:

I did all that. But I changed my number, and it won't allow me to change back to my original number which would allow me to get the money. 

Well that sucks. 

For all of those who believe that digital currency and digital wallets are so "modern" and "convenient?"

Well, until you change your number and everything breaks.

[scubascuba3]

Report to Lazada and they should refund, they did to me when it happened once before

[JBChiangRai]

58 minutes ago, richard_smith237 said:

 

 

The best way to avoid such scams is simply not to use CoD.

 

Thus: my advice is don't use CoD and avoid most potential hassles. 

 

 

 

Correct, using COD is dangerous.

 

52 minutes ago, Stocky said:

Nothing wrong with using COD just remember what you've ordered and how much the item is. If you didn't order it, don't accept the delivery.

 

Or don't use COD and you don't need to do anything, no whiteboards in your living room, nothing,

 

43 minutes ago, GarryP said:

When I paid an order in advance on Lazada and the order was canceled by the seller, I got the refund to the wallet and, like you, to this day I haven't been able to withdraw it. Stopped using Lazada because of that. Use Shopee a lot now and pay in advance and not had any problems at all. 

 

Lazada refunds are by the payment method you originally used, they have to be to comply with AML, something amiss if your funds appeared in a wallet to didn't use to make the payment.

[soalbundy]

14 minutes ago, JimTripper said:

Well, thats pretty easy to solve. Look on the app and see what you ordered. It has the price and delivery date there. It's not rocket science, Einstein.

 

Do you have a brain? You can't even get a delivery.

Charming I'm sure.

[GarryP]

1 minute ago, JBChiangRai said:

 

Correct, using COD is dangerous.

 

 

Or don't use COD and you don't need to do anything, no whiteboards in your living room, nothing,

 

 

Lazada refunds are by the payment method you originally used, they have to be to comply with AML, something amiss if your funds appeared in a wallet to didn't use to make the payment.

Just rechecked the wallet and there is nothing there now. Anyway, it was a small amount from a few years back. Will still continue to use Shopee as my preferred online shopping platform.