Foreign tourists satisfied with Thai people’s friendliness, according to Ministry of Tourism and Sports’ survey

[webfact]

 

By Nop Meechukhun

 

National – The overall results of the satisfaction survey of Thai tourism among foreign tourists are more positive than last year, saying that Thai people are very friendly, Thailand’s Ministry of Tourism and Sports reported this holiday weekend on Christmas Eve, December 24th.

 

Deputy Permanent Secretary Arrun Boonchai revealed the results of the survey “Attitudes and Satisfaction of Thai and foreign tourists who travel in Thailand” which he stated was conducted face to face among 2,000 foreign tourists in 10 major tourist provinces during July-December 2021 in 14 types of services as follows:

 

1. Airports
2. Public transport services
3. Visitor Centers
4. Sea/Beach Attractions
5. Eco-tourism
6. Historical Sites
7. Accommodation services
8. Restaurant/Food and beverage outlets
9. Merchandise/souvenir shops
10. Health care services
11. Tour guide services
12. Tour Guides
13. Thai People services
14. Thailand Tourism Directory website visitors

 

Full story: https://thepattayanews.com/2021/12/26/foreign-tourists-satisfied-with-thai-peoples-friendliness-according-to-ministry-of-tourism-and-sports-survey/

 

-- © Copyright The Pattaya News 2021-12-27

 

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[RichardColeman]

11 minutes ago, webfact said:

he stated was conducted face to face among 2,000 foreign tourists in 10 major tourist provinces during July-December 2021

So they travelled to a total of 10 provinces and asked 10 people a day ? Fact they could only find 10 tourists a day in each province speaks volumes. Imagine being told you could do 10 surveys a day and go home - bit of a joke really

[asiasurfer]

Mm yea. A tourism survey from July - December 2021. Of course. The numbers must be accurate then... ????

[Gandtee]

It looks like The Ministry of Tourism has been collecting the jokes from the Christmas crackers again. How do they dream these announcements up?????

[sikishrory]

Strange headline. Seems to indicate there may be some kind of issue in this area.

 

[Bohemianfish]

"Satisfied." Sums it up.

[madmitch]

I was once interviewed for one of these TAT surveys. I did state that I wasn't a tourist and had lived in Thailand for a long time but this didn't deter them and I just went along, despite most questions being of no relevance to me.

[daveAustin]

As a tourist—despite propensity to be ripped off and the odd shady character—Thais in general are the best. We’ve always known this. It’s a shame this tinpot joke of a government feels the need to set up such loathsome self-congratulatory tat!

[BritManToo]

3 hours ago, webfact said:

foreign tourists are more positive than last year, saying that Thai people are very friendly

I have to agree with this survey, I've met a lot of really friendly Thai ladies in the bars I've visited.

[Willy Wombat]

Being met at the airport with staff kitted out in PPE/Hazmat gear screams, welcome and have a relaxing holiday 

[MrJ2U]

Thai people are friendly.

 

TAT has that down pat!

[hotchilli]

4 hours ago, webfact said:

The overall results of the satisfaction survey of Thai tourism among foreign tourists are more positive than last year, saying that Thai people are very friendly, Thailand’s Ministry of Tourism and Sports reported this holiday weekend on Christmas Eve, December 24th.

 

[hotchilli]

1 hour ago, Gandtee said:

How do they dream these announcements up?????

Daily practice... it seems.

[cardinalblue]

Friendliness is a Thai trait….thais confuse friendliness for service…

 

service is a trained factor so it can vary from business to business even  geographically where it can be imbedded into that sub culture 

 

Thais rarely train their employees correlated to service….

 

need to understand what service is before implementing customer service training

[steven100]

immigration office wasn't on the list ....  

[JustAnotherHun]

They really seem to love surveys and polls.

[Millcx]

1 hour ago, Gandtee said:

It looks like The Ministry of Tourism has been collecting the jokes from the Christmas crackers again. How do they dream these announcements up?????

You got it in one … They Dream it up

[Father of Godfahter]

1 hour ago, madmitch said:

I was once interviewed for one of these TAT surveys. I did state that I wasn't a tourist and had lived in Thailand for a long time but this didn't deter them and I just went along, despite most questions being of no relevance to me.

All foreigners in Thailand are tourists. 

[ikke1959]

12 minutes ago, steven100 said:

immigration office wasn't on the list ....  

also not the news of the Omicron spread by the foreigners

[swm59nj]

This survey appears to be based on tourist interaction with Thais working in tourism.  Of course they are going to be friendly and good manners. 
But actually living here for a period of time , one will see the reality.  

Edited December 27, 2021 by swm59nj

[kcpattaya]

Either fearing for their lives, being locked-up, deported or back to quarantine...
"YES I LOVE THAILAND!!!"

[ezzra]

This is another one of those " what are we going to put out today to the media to show that we're working" item, no credence what so ever to what they put out, pure propaganda...

[worldexpress]

I've witnessed tour operators (speed boat crew/jet ski operators/taxi mafia/etc.) berating on tourists more than enough times to rate it "satisfied" myself. And that's probably being generous. Not's not accounting for the the arrogance and rudeness from the bureaucrats (cops/IOs/etc).

[Gecko123]

Article mentions that the interviews were conducted face-to-face.

 

"How you like Thailand?" is used universally as a conversation starter among Thais interacting with foreigners. Most tourists quickly learn that any response other than a super-enthusiastic "I LOVE Thailand!!!!" is usually met with crestfallen disappointment and that giving nuanced feedback is not generally very well received. This would be especially true if the interviewer was wearing any type of official uniform. It would be interesting to see if the responses solicited by Western interviewers were more candid.

 

With that said, had I been interviewed, I probably would have given high marks, except perhaps at the airport. Am also left wondering what item #13 "Thai People Services" encompasses.

 

Edited December 27, 2021 by Gecko123

[Daithi85]

56 minutes ago, swm59nj said:

This survey appears to be based on tourist interaction with Thais working in tourism.  Of course they are going to be friendly and good manners. 
But actually living here for a period of time , one will see the reality.  

And what is the reality?? 

[Guderian]

5 hours ago, webfact said:

14 types of services as follows:

 

1. Airports
2. Public transport services
3. Visitor Centers
4. Sea/Beach Attractions
5. Eco-tourism
6. Historical Sites
7. Accommodation services
8. Restaurant/Food and beverage outlets
9. Merchandise/souvenir shops
10. Health care services
11. Tour guide services
12. Tour Guides
13. Thai People services
14. Thailand Tourism Directory website visitors

Hmm, now I wonder why bars and clubs are missing from that list when they played such a major part in the holidays of many tourists before the pandemic? Maybe Prayut's got his dream and only quality family tourists are coming to Thailand now, the kind of people who want to spend their holiday at historical sites and on eco-tourism, and would never dream of going anywhere but their five-star hotel's cocktail bar for a libation, lol. 

[Paulaew]

2 hours ago, Bohemianfish said:

"Satisfied." Sums it up.

Satisfied? They should be delighted! And feel a bit exhausted afterwards. And such good value for the money!

 

Paul Laew

[tomacht8]

1. Airports Nok Air check in waiting lines sometimes terrible.
2. Public transport services In Phuket not exists, only private taxi operaters. 
3. Visitor Centers ??? I do not know what it is
4. Sea/Beach Attractions Was good. Umbrella service was friendly. Drinks some place extrem expensive.
5. Eco-tourism Some places not enough public trash bins.
6. Historical Sites Never go to places with double pricing 
7. Accommodation services Hotel staff all friendly
8. Restaurant/Food and beverage outlets Restaurants some good, some not good. In girly bars too much annoying Lady drink pestering.
9. Merchandise/souvenir shops Never need to buy souvenirs
10. Health care services Was good.
11. Tour guide services Never need
12. Tour Guides Never used
13. Thai People services Massage lady's many good.
14. Thailand Tourism Directory website visitors. Terrible 

Edited December 27, 2021 by tomacht8

[bradiston]

3 hours ago, Gandtee said:

It looks like The Ministry of Tourism has been collecting the jokes from the Christmas crackers again. How do they dream these announcements up?????

Yes, you couldn't make it up. Oh wait a minute...

[hansnl]

I am not a touristi Thailand.

I am an expat and have lived here for 15+ years.

I am very content with the Thai people, they are nice to me and I am nice to them.

But.......

I am not so happy with the authorities of Thailand, changing the rules is not nice, at all.

And what hurts most is the double pricing, particularly in hospitals where as a taxpayer I am singled out for higher pricing because I am supposed to be richer.

Very unfair!